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Extended Stay America - Philadelphia - Airport - Bartram Ave.
- Hotels
- Philadelphia, PA
About this business
Location details
8880 Bartram Ave., Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was extremely comfortable!
Great Ok
Business response:
Dear Karen, We are delighted you enjoyed your stay at Extended Stay America. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to Philadelphia.Sincerely,Hotel Management
Just ok don't look for to much!! It hotel was ok, didn't have the amenities advertised. Meaning it said call to get pots and pans and utensils was given only 2 forks and 2 butterknives some tongs one pot and one pan. Plus you have to pay for parking that was an unexpected cost!!! Some guy was drunk and spilled beer in the lobby so it had a beer smell. Also the room it self was ok.
Business response:
Dear Minyana, Please accept our apologies for not meeting your expectations. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression; however, we sincerely apologize that this was not your experience. Your concerns will be shared with the appropriate individuals, and follow up to determine how we can enhance our service to our guests. We hope you will give us another opportunity to welcome you back and experience our hotel as you should have on this visit.Sincer... read more
Needs some updating but it was a good stay.
Business response:
Dear Joseph, Thank you for taking the time to review your experience with us. We are glad your stay was pleasant; however, we regret you were not entirely satisfied with the quality and condition of our accommodations. We have taken note of the concerns as we continually strive to ensure a perfect visit for every guest. Thank you again for sharing, and we hope to see you soon. Sincerely,Hotel Management
The staff at this Hotel was not professional at all.
Business response:
Dear Guest, Thank you for choosing to stay at our hotel. Please accept our apologies for the inconvenience you experienced due to our staff not being responsive to your needs. We have shared your comments with our team so we can take the appropriate action moving forward. Thank you again for your feedback. We hope to have the opportunity to welcome you back soon.Sincerely,Hotel Management
The staff was GREAT. Very kind and helpful. The facility and location were iffy at best. The room itself was clean.
Business response:
Dear Esther, We greatly appreciate your acknowledgment of the exceptional service provided by our staff. Your kind words regarding their helpfulness and professionalism are genuinely valued. We are pleased to learn that you were satisfied with the facility's location as well as the cleanliness of your room. Thank you for providing us with your feedback; it helps us to improve our services continuously. We look forward to your next visit soon.SincerelyHotel Management
Decent customer service; lack of sanitation Customer service was decent. Hallway did not smell sanitary. Rooms are decent in size for value. There was a lack of sanitation suspected. I probably won't stay here again.
Business response:
Dear Guest, thank you for choosing us for your recent stay. We are glad you were pleased with your room and our warm hospitality. However, we are sorry that the cleanliness issue compromised your visit. Your feedback is shared with the housekeeping team to review. This is an isolated incident, and we hope it will not deter you from returning to enjoy a great stay with us next time. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Bartram Ave.
How is Extended Stay America - Philadelphia - Airport - Bartram Ave. rated?
Extended Stay America - Philadelphia - Airport - Bartram Ave. has a 4.2 star rating with 1,104 reviews.
When is Extended Stay America - Philadelphia - Airport - Bartram Ave. open?
Extended Stay America - Philadelphia - Airport - Bartram Ave. is open now. It will close tomorrow at 12:00 a.m.