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Extended Stay America - Philadelphia - Airport - Bartram Ave.
- Hotels
- Philadelphia, PA
About this business
Location details
8880 Bartram Ave., Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs some updating but it was a good stay.
Business response:
Dear Joseph, Thank you for taking the time to review your experience with us. We are glad your stay was pleasant; however, we regret you were not entirely satisfied with the quality and condition of our accommodations. We have taken note of the concerns as we continually strive to ensure a perfect visit for every guest. Thank you again for sharing, and we hope to see you soon. Sincerely,Hotel Management
The staff at this Hotel was not professional at all.
Business response:
Dear Guest, Thank you for choosing to stay at our hotel. Please accept our apologies for the inconvenience you experienced due to our staff not being responsive to your needs. We have shared your comments with our team so we can take the appropriate action moving forward. Thank you again for your feedback. We hope to have the opportunity to welcome you back soon.Sincerely,Hotel Management
The staff was GREAT. Very kind and helpful. The facility and location were iffy at best. The room itself was clean.
Business response:
Dear Esther, We greatly appreciate your acknowledgment of the exceptional service provided by our staff. Your kind words regarding their helpfulness and professionalism are genuinely valued. We are pleased to learn that you were satisfied with the facility's location as well as the cleanliness of your room. Thank you for providing us with your feedback; it helps us to improve our services continuously. We look forward to your next visit soon.SincerelyHotel Management
Decent customer service; lack of sanitation Customer service was decent. Hallway did not smell sanitary. Rooms are decent in size for value. There was a lack of sanitation suspected. I probably won't stay here again.
Business response:
Dear Guest, thank you for choosing us for your recent stay. We are glad you were pleased with your room and our warm hospitality. However, we are sorry that the cleanliness issue compromised your visit. Your feedback is shared with the housekeeping team to review. This is an isolated incident, and we hope it will not deter you from returning to enjoy a great stay with us next time. Sincerely,Hotel Management
Me time ! I had to wait a little while to check in but once I check in the front desk staff was very professional the elevator for what I could see was clean when I enter my room everything was clean and spotless no smell of cigarette smoke the kitchen was spotless bathroom spotless no complaints the stay was wonderful
Well… When you say breakfast included , please give a good breakfast or specify is just muffins, tea and coffee, other than that was a good place to stay, big room and please take the plastic out of the mattress, looks ghetto, and take too long to reimburse deposit.
Business response:
Dear Fabiola, thank you for being our guest. We appreciate your comments about how much you enjoyed your overall stay; however, we were sorry to read that you did not thoroughly enjoy our complimentary breakfast. We will certainly follow up with our food and beverage team to see where we can do better. We have also shared your feedback with our housekeeping team regarding the abovementioned issue. Thank you for your feedback, and we hope to see you again soon.Sincerely,Hotel Management
Nice to stay Kya was very polite with us at the check in time and gave me a nice room as I ask first floor was very nice of her to help us and over all was very good place
Business response:
Dear Marcia, thank you for choosing Extended Stay America and sharing details about your recent visit. We are glad to read you had a great stay with us and that you were satisfied with the service provided by our associate. Kya is a true asset to our team, and we will surely share your compliments with her. We appreciate you being our guest and hope to welcome you back soon! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Bartram Ave.
How is Extended Stay America - Philadelphia - Airport - Bartram Ave. rated?
Extended Stay America - Philadelphia - Airport - Bartram Ave. has a 4.2 star rating with 1,059 reviews.
When is Extended Stay America - Philadelphia - Airport - Bartram Ave. open?
Extended Stay America - Philadelphia - Airport - Bartram Ave. is open now. It will close tomorrow at 12:00 a.m.