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Extended Stay America - Philadelphia - Airport - Bartram Ave.
- Hotels
- Philadelphia, PA
About this business
Location details
8880 Bartram Ave., Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Would not stay again Room smelled strongly of stale cigarette smoke, despite being claimed to be a "non-smoking" room. This made our stay uncomfortable. In my opinion, this is a two star hotel at best.
Not a good stay and would not stay at this hotel again The hotel appeard to be a hang out. Room had a smell that seemed to be between cigarette smoker and not being aired out. Opened window to air out and found that there was no screen in the windos and I was on first floor. At 2 AM in the morning I was awoken to the voices of employees congrigating outside talking in the parking lot.
Cheap and Poorly Managed. Everything about this place says they are cutting corners to save money - staff in dirty uniforms, trash in the elevator and halls. Construction is cheap and beds are old. They even had the nerve to charge for parking in their surface lot with lots of space. They are trying to looks corporate and reliable, but they are cheap and poorly managed.
Business response:
Thank you for taking the time to write a review of your stay. The issues you describe are unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will work to ensure our properly is cleaned to our company’s high standards to make sure your experience is not repeated. Thank you very much for providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Book somewhere else! This hotel is not the worst it could be, but I definitely regret spending the money I did on it. First of all, the hotel staff is friendly but not the brightest. The entire hallway of our non-smoking floor smelled like smoke. The whole building had just a stale odor about it. The cleanliness of the room was adequate, however the "accomodations" you are told you recieve in your room (plates, utensils, cups, coffee/tea maker, toaster oven, etc.) are not there when you check in. After calling the front desk... read more
Business response:
Thank you for your review. I sincerely apologize that your stay was not to our company’s high standards. In response to your feedback, we will review our procedures to ensure that all of our guests have a comfortable stay moving forward. I really appreciate you bringing this to our attention.
Near airport...wouldn't go back Room/facility really outdated.. Bed and bathroom clean...carpet filthy in room, kitchen way out dated...nothing in kitchen except for two ice cube trays...
Ghetto staff, very unpleasant
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that you had a poor experience. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
The Horrible Terrible Very Bad Stay The room was a well put together mess! It looked nice when you first walk in but you slowly start noticing things. Dingy towels. Nasty tub. Stained toilet. The radio didn't even work!!!! So disappointed :(
Business response:
Danielle - Thank you for taking the time to write a review of your stay. The items you described are unacceptable, and I sincerely apologize for all of them. Your comments were reviewed by the staff, and we will endeavor to make sure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Not a good experience i was booked for 2 nights and only stayed 1 due to the poor service and condition of this hotel . And they wouldn't give me a receipt to show I left early because I booked through hotels.com. Horrible hotel
Business response:
Thank you for taking the time to write a review of your stay. The situation you described is unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will continue to strive to provide each guest with a comfortable stay and great customer service. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Coucher dans votre est mieux... La senteur est insupportable , imprégné dans les murs . Le secteur est peu recommandable , des frais pour le stationnement s ajoute au tarif !!! Cette hôtel devrait être démoli.
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Bartram Ave.
How is Extended Stay America - Philadelphia - Airport - Bartram Ave. rated?
Extended Stay America - Philadelphia - Airport - Bartram Ave. has a 2.7 star rating with 2,596 reviews.
When is Extended Stay America - Philadelphia - Airport - Bartram Ave. open?
Extended Stay America - Philadelphia - Airport - Bartram Ave. is open now. It will close tomorrow at 12:00 a.m.