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Extended Stay America - Philadelphia - Airport - Bartram Ave.
- Hotels
- Philadelphia, PA
About this business
Location details
8880 Bartram Ave., Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Beds were made when I came in the room. But the linens were not clean. There was clearly hair from somebody else, and crumbs of food in the sheets. I ended up sleeping on the cleaner of two beds... outside the sheets. It was also a smoke free room but clearly the prior guest chain smoked like crazy in this room. Smelt like an old casino in there.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that the linens on your bed were not fresh and there was an odor in your room. Your comments were reviewed by our staff, and we will be inspecting the linen on each and every bed to make sure your experience is not repeated. I really appreciate you bringing this to our attention. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Don't take room 214 Honestly, this hotel room was pretty bad. In hindsight, I should have turned around and asked for a different room. As soon as I opened the door it seemed like someone was deep frying fish or something in there. The smell was awful. My girlfriend said it smelled like onions and cigarettes. The bathroom was okay, minus the long hair hanging off the toilet. Definitely wouldn't recommend this place. Just needed a quick place to sleep before getting up early for my flight, and I wish I'd chosen something di... read more
Business response:
Thank you for the feedback about your stay at our hotel. I am sorry to hear that you encountered several housekeeping issues and there was an odor in the room. To uphold our company's high standards, we will be performing an inspection in the room and scheduling it for a deep clean. The staff and I appreciate your comments, as it will only help us to improve. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Not a good experience room was tackie and out dated.
Business response:
Thank you for the feedback about your stay at our hotel. I sincerely apologize that you felt the room was outdated. In response to your feedback, I am inspecting furnishings in our rooms to set up a plan replace and/or update furnishings. I am grateful for the feedback you provided so we are able to continually improve our hotel. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
The room itself would have been nice it not smelled like curry! I'm sure I could have asked for another room but it was late and I had an early flight.
Business response:
Thank you for sharing your experience. Please accept my apology for the cooking odor you endured in your room. I will work with our staff to do our best to eliminate all odors before guests check in. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Never Again I won't stay here again. it was dirty, the window had no screen and no lock. I was so nervous, I didn't even sleep.
Business response:
Thank you for providing us with details about your stay. I sincerely apologize that the cleanliness of the room did not meet your expectations, and that you did feel secure in you room. I discussed your comments with the team, and we are reviewing our cleaning standards with our team and reviewing the importance of reporting maintenance issues in order to provide you with a clean and safe room. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better s... read more
Facility is old and dirty. Front desk staff was unfriendly, unprofessional, and even less clean than facility. Room was noisy because window was already opened and curtains were pulled when checked in.
Business response:
Thank you for the feedback about your stay at our hotel. I sincerely apologize that the hotel was not clean and the staff was unfriendly and unprofessional. In response to your feedback, we are meeting with our staff and reviewing the importance of great guest service and a fresh room. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Dirty and Smelly. The room was smelly and the beds where dirty with all stain in the bed. Showed it to the front desk she called the room service and change eveything. We have to wait in the room for 1 hour for the change.
Business response:
Your review for our hotel was recently brought to my attention. I am sorry to hear that there were cleanliness issues with your room. To prevent this from happening again, we are reviewing our cleaning standards and retraining our staff. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
キッチン付きはお気に入りです 前にニュージャージーのエクステンデットステイアメリカに宿泊してとっても居心地良くて気に入ってたので、今回も同ホテルで期待してたのですが全然勝手が違って残念でした。 キッチン付きなので広めの部屋です。 たまたまその部屋だけだと思うので残念ですが…キッチンに水の流れが悪いしトイレは詰まるし…駐車場は有料だし… 立地がいいからそれも含めて値段の割にはちょっとがっかりでした。 エクステンデットステイアメリカは基本お気に入りでオススメですが場所とホテルによるんですね。
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Bartram Ave.
How is Extended Stay America - Philadelphia - Airport - Bartram Ave. rated?
Extended Stay America - Philadelphia - Airport - Bartram Ave. has a 2.7 star rating with 2,596 reviews.
When is Extended Stay America - Philadelphia - Airport - Bartram Ave. open?
Extended Stay America - Philadelphia - Airport - Bartram Ave. is open now. It will close tomorrow at 12:00 a.m.