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Extended Stay America - Philadelphia - Airport - Bartram Ave.
- Hotels
- Philadelphia, PA
About this business
Location details
8880 Bartram Ave., Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not very satisfied The people at from desk we friendly. The room was not as clean as one would expect. I had to clean the toilet seat prior to using it. The hall had an odor to it and there was a shortage in linens.
Business response:
Anna, thank you for taking the time to give us your feedback regarding your recent stay. While we appreciate you mentioning how much you enjoyed our courteous service, we are disappointed to hear about the concerns you had with your room. We have addressed this with our housekeeping staff, and we are confident this will not be repeated. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
The room was clean, and it was quite
Business response:
Thank you for your review and for your wonderful comments about our hotel. We are very glad you found your room to be so comfortable. Fresh accommodations are the very foundation for a great stay, and we are glad that we could provide this for you. Thank you for staying at Extended Stay America. We hope you will be back to see us again soon. Sincerely, Hotel Management
Tatalicious Excellent customer service the property was very clean, quick and easy check in and out, doing a great job with social distancing and enforcing mask.
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was happy to learn you enjoyed your stay, liked your comfortable suite, and our friendly service. Thank you also for acknowledging how hard our staff is working to protect our guests' and employees' safety and health. It was a pleasure hosting you, and we look forward to seeing you in the future. Sincerely, Hotel Management
It was good service I had a good time there and I wish they had a ice machine tho
Business response:
Thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
I chose this property because the rooms have a full kitchen including an oven and dishwasher. Unfortunately, there was a burner on the stove that didn't work, the water temperature way too cool and there was a power outage that lasted for about 45 minutes.
Business response:
Thank you for sharing your review at Extended Stay America. We are glad to see the rating as it shows you had a nice time with us, but we are sorry for the issues you had in your suite. We will share your feedback appropriately so we can improve our guest experience. Also, we regret the inconvenience caused due to the unexpected power outage during your stay. We appreciate your business and look forward to your next visit for a perfect experience. Sincerely, Hotel Management
Amazing I love it was amazing
Business response:
Annie, thank you for the perfect review! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Bartram Ave.
How is Extended Stay America - Philadelphia - Airport - Bartram Ave. rated?
Extended Stay America - Philadelphia - Airport - Bartram Ave. has a 4.2 star rating with 1,059 reviews.
When is Extended Stay America - Philadelphia - Airport - Bartram Ave. open?
Extended Stay America - Philadelphia - Airport - Bartram Ave. is open now. It will close tomorrow at 12:00 a.m.