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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff!
Business response:
Dear Guest, Thank you for sharing your wonderful review of your visit to Extended Stay America. We are thrilled to hear that our team made such a positive impression during your stay. Our goal is always to provide a welcoming and comfortable experience, and your kind words inspire us to continue delivering excellent service. We look forward to welcoming you back for another enjoyable visit in the future. Sincerely, Hotel Management
Amazing staff! Rasheed at the front desk has been outstanding; professional, kind, and incredibly accommodating. He made sure anything we needed was handled promptly and treated our family with genuine care and respect. His willingness to go above and beyond made a difficult time much easier, and we are truly grateful for his support.
Everything is aged and need some maintenance. There is no garbage can in the room at all. For the price it is what it is.
Business response:
Dear Guest, Thank you for sharing your thoughts regarding your recent visit. We understand that overall presentation and upkeep play an important role in guest comfort, and we appreciate you bringing your observations to our attention. Your comments regarding in-room amenities are noted, as we strive to ensure essentials are readily available for convenience. We are grateful you chose to stay with us and value your feedback, as it helps us better understand how our property is experienced from a guest perspective. Sincerely,... read more
Courteous staff
Great stay here great room . Very clean and spacious . When I was checking out in the morning of Friday , feb 13, 2026 after my 1 night stay woman at front desk was very friendly and courteous with great energy and answered all questions I had . I left with good vibes. I recommend and would stay here again
Business response:
Dear Guest, We are thrilled to hear that your stay left such a positive impression and that our front desk team made your departure so pleasant. It’s wonderful to know you felt welcomed and well taken care of throughout your visit. Everyone at Extended Stay America strives to create a comfortable and inviting atmosphere, and your kind words mean a lot. We look forward to hosting you again on your next trip! Sincerely, Hotel Management
Awesome staff! I’d stay again!
Business response:
Dear Guest, We are thrilled you had such a great experience with our team! It means a lot to know their service made your visit memorable. Creating a welcoming atmosphere is something we truly take pride in. Thank you for choosing Extended Stay America and for sharing your kind feedback. We look forward to having you back with us again on your next trip! Sincerely, Hotel Management
Everything
Smoke free facility but entering the property it was all smelly of cigarettes and weed.Bathroom had all shave hair on the edges of the sink.The staff seem like they in need of some corporate help.The staff was very helpful
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We appreciate your acknowledging the helpfulness of our team, and we sincerely apologize for the concerns you encountered with odors and cleanliness during your stay. This is not the experience we strive to provide, and your comments have been shared with our team and housekeeping teams for review and improvement. We regret the inconvenience this caused and value your input, as it helps us strengthen our service standards. We hope you will consider returning i... read more
The room was not clean the bathroom needs shower curtains trash can was full of trash .
Business response:
Dear Guest, Thank you for bringing this matter to our attention. We sincerely regret that the accommodations did not meet the standards you rightly expected, and we apologize for the discomfort this caused during your visit. Providing a well-prepared and orderly environment is a priority, and your comments have been shared with our housekeeping leadership for immediate review and corrective action. Please be assured that we will work with our team to prevent a similar occurrence. We value your feedback, as it helps us streng... read more
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 3.2 star rating with 2,373 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.