Extended Stay America - Philadelphia - Horsham - Welsh Rd.

Business response:

Dear Guest, It is great to hear that your visit was so enjoyable, Brad. We truly appreciate you taking a moment to share your thoughts, and we are delighted that your time with us was smooth and comfortable. Thank you for choosing Extended Stay America during your travels. We’d be happy to welcome you back anytime for another relaxing stay. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing us for your recent visit to the city. We hope your overall stay was enjoyable; however, we regret that you did not leave completely satisfied. We appreciate your feedback, as it helps us improve going forward. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to review our hotel. We hope you had a pleasant stay overall. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised, as we are continually striving to ensure a perfect visit for every guest. It was our pleasure to host you, and we hope to see you soon. Sincerely, Hotel Management