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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property is good for a quick stop for resting if traveling long distance.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are happy to know that Extended Stay America provided a comfortable and convenient place to recharge during your travels. Whether guests are staying briefly or a little longer, our team works hard to create a welcoming and relaxing environment. Your feedback is truly appreciated, and it means a lot to know we could be part of your journey. We hope to have the pleasure of welcoming you back the next time your travels bring you through the area. Sincerely, ... read more
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I stayed at several Extended Stays in diffstates while traveling and was surprised with this one. Hallways needed a vacuum, had to keep having the front desk reissue a card EVERY TIME we went back to the room because it didn't work, food was left from the previous people who stayed.
Business response:
Dear Guest, Thank you for sharing your feedback regarding your recent stay. We sincerely regret that your experience did not reflect the level of quality you have come to expect from us. We apologize for the cleanliness concerns in the common areas and your room. We are also sorry for the inconvenience you experienced with the room key. We strive to provide a clean, comfortable, and seamless experience for every guest, and we regret that this was not reflected during your stay. Your comments will be shared with the relevant ... read more
Everything was great
Business response:
Dear Guest, We are glad to hear your stay felt smooth and enjoyable from start to finish. At Extended Stay America, our team works hard to create a comfortable, hassle-free experience for every guest, so it’s great to know that came through during your visit. We truly appreciate you choosing to stay with us and sharing your feedback. We look forward to welcoming you back again soon for another pleasant stay. Sincerely, Hotel Management
Loved my stay
The bulb in the bathroom was out. Had to ask front desk for utensils, plates and glasses. And blanket. But overall the sheets were clean and I was able to rest.
Business response:
Dear Guest, We’re glad to hear you were able to rest comfortably and found the bedding clean during your stay. At the same time, we’re sorry for the inconveniences you experienced with the in-room lighting and the need to request additional items. Your comments have been shared with our team, as guest feedback is important in helping us better understand areas that matter most during a stay. We appreciate you choosing us and hope to provide you with a smoother and more seamless experience in the future. Sincerely, Hotel Mana... read more
Had a nasty smell in the bathroom/kitchen
Business response:
Dear Guest, Thank you for sharing your feedback. We appreciate you choosing to stay with us and taking the time to let us know about your experience. We sincerely apologize that the condition of the accommodations did not meet expectations and caused discomfort during your visit. A pleasant and well-maintained environment is very important to us, and we regret that this was not reflected in your stay. Your comments have been shared with the appropriate team for improvement. We value your input and hope you will consider retu... read more
Coffee was good. Staff was very nice. Room was clean, but floor by stove could have use some cleaning. Bed was great, good night sleep. Temps in room were good. I was a ok with stay, the bathroom, dresser and kitchen looked like they could use a face lift, but so could I.
Business response:
Dear Guest, Thank you for sharing your experience at Extended Stay America. We are pleased to know that you enjoyed the coffee and had a restful night’s sleep. It is also wonderful to learn that our team provided a courteous and attentive service. We appreciate your feedback regarding the cleanliness and condition of the room, and will share this with our team for review. We are glad your stay was comfortable overall, and we look forward to welcoming you back for an even better experience in the future. Sincerely, Hotel Mana... read more
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 3.2 star rating with 2,477 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.