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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Toilet not clean, no hair dryer in room, no ice in the whole place, pet charge was higher then stated.
This location is filthy. There was dirt everywhere, roaches crawling out from under the refrigerator, hair all over the bathroom floor. We immediately left and found another hotel.
I left the room smelled really bad it took 10 minutes for someone to come to the front desk. Will never stay here again
bed was not comfortable and was dirty
Friendly Staff and Clean…BUT Staff was very nice and attended my needs. Room appeared in process of renovation - refrig was painted shut. Had some trouble making tv work. FREE breakfast was a disappointment?
i didn't even stay the room was disgusting i ask for a refund
Bed were terrible the room had a bad smell and the bathroom was not clean and had dirty towels.... Will never stay there again!!!
This hotel was terrible it took the front desk person 10 mins to check me. The key that I was provided took 3 swipes before it worked. Entering the room it was very nasty. Didn’t have any toilet paper I had to ask for toilet paper and a wash cloth and I was told it should be in my room. I had to clean the tub out and sink off before use. The refrigerator had filth on it the floors appeared to have spills on it that dried. The bed had a horrible noise when sitting on it or moving around. Maintenance was rude about entering my... read more
Drive a bit further! Looks different then in pictures. The beds were very flimsy. No shower gel or conditioner. Had kitchen , but no dish soap, coffee maker or bucket for ice. No ice Maschine. There was no breakfast to speak of, just coffee and a small muffin/ granola bar to go. No where to sit. Way overpriced and questionable people staying there. It would have been ok if the price was 49.-, not 149.- !!!! Never again.we only stayed there because of heavy rain storms.
Business response:
Dear Katja, Thank you for sharing your feedback. We’re truly sorry your experience didn’t meet expectations, especially regarding the amenities and overall value. We understand how important it is to feel comfortable and well-equipped during your stay. While many guests bring personal items, we do offer complimentary toiletries, dishware, and kitchen supplies, which are available at the front desk and can be delivered upon request. We apologize if this was not communicated during check-in. We’re also sorry our grab-and-go br... read more
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 3.2 star rating with 2,360 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.