This profile has been claimed by the business owner or representative.
Extended Stay America - Philadelphia - King Of Prussia
- Hotels
- King of Prussia, PA
About this business
Location details
400 American Ave., King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The same trash can was in the hall when we arrived as when we left, as was the trash in the elevator.
Business response:
Dear Kathryn, Thank you for sharing your feedback regarding your recent stay with us. We are genuinely sorry for the cleanliness issues and any oversight on our part. Your comfort and satisfaction are of the utmost importance to us; therefore, we regret not meeting your expectations. Rest assured, we have addressed your concerns with our housekeeping team to ensure that such incidents do not occur in the future. We appreciate your feedback as it helps us improve our services. We would be delighted to welcome you back and pro... read more
The front dest staff, especially Amanda, were courteous, helpful, personable and good spirited. Amanda went out of her way to help and consistently made a difference in our stay. The cigerette burns on the bathroom counter space were very unsightly and unpleasant to see each day. The counter should be replaced.
Dirty The cleanliness of this hotel was far from good. Do not recommend for that. The people working there were very nice but unfortunately that doesn’t make a stay comfortable.
Business response:
Dear Guest, Thank you for reviewing your hotel experience with us. While we appreciate your kind compliments to our staff for their hospitable service, we apologize for not meeting your expectations regarding our cleanliness and for any oversight in our hotel areas. It is disheartening to read that your disappointment outweighs your satisfaction, and we assure you that we will address your concerns promptly to rectify them and ensure that they do not recur. Thank you for letting us know of the issues with your stay, and we h... read more
Good Cheap stay! My one night stay was clean and comfortable. There was some sketchy charterers around but no problems. Great location off the beaten path but close to everything I wanted to do.
the room has plenty of space and it is clean. dislike the hallway odor - smell like someone smoke weed.
It was good and I felt like home
Business response:
Dear Eldor, Thank you for being our guest and for taking the time to write about your experience. It's wonderful to know that our efforts to create a home away from home haven't gone unnoticed! We're dedicated to ensuring our guests have a fun, comfortable stay. We appreciate your kind review and hope to welcome you back soon to Extended Stay America. Thank you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - King Of Prussia
How is Extended Stay America - Philadelphia - King Of Prussia rated?
Extended Stay America - Philadelphia - King Of Prussia has a 4.1 star rating with 1,277 reviews.
When is Extended Stay America - Philadelphia - King Of Prussia open?
Extended Stay America - Philadelphia - King Of Prussia is open now. It will close tomorrow at 12:00 a.m.