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Extended Stay America - Philadelphia - King Of Prussia
- Hotels
- King of Prussia, PA
About this business
Location details
400 American Ave., King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check-in was quick, rooms where average,but very noisy,had a semi truck park out side our window running his generator every hour,then maid service knocking on our door at 10 am when check out is 11am.not worth the price or stay, too many other better places in the area
Business response:
Dear Robert, Thank you for your comments. We’re glad to hear your check-in was efficient. However, we understand that noise and timing issues impacted your experience. Your comfort is important to us, and we are actively working to improve these aspects for our guests. We appreciate your feedback and hope you might consider staying with us again in the future.Sincerely,Hotel Management
Very friendly staff
Stay was good for price and staff was very helpful and team oriented
Business response:
Dear Bridget, Thank you for being our guest at Extended Stay America. We are delighted that you found your stay valuable and that our staff was helpful and team-oriented. Your positive comments are greatly appreciated and will be shared with our team. We look forward to welcoming you back in the future.Sincerely,Hotel Management
Bring your own cooking supplies No cooking items available first day. 2nd day the pot and pan were so bad our food was covered in teflon. Outside was always trashy.
Business response:
Dear Jayson, Thank you for your feedback. We apologize for the inconvenience you experienced with the cooking items and the condition of the pots and pans. This is not the standard we aim to maintain. We also regret that the cleanliness of the outside area did not meet your expectations. Your comments have been shared with our team to address these issues promptly. We appreciate your input and hope to provide you with a better experience in the future.Sincerely,Hotel Management
I know that it was an oversight as I have stayed here previously, but I had to ask for a shower curtain. The staff was quite accommodating and provided me one right away.
The people above our. Room where very loud
Business response:
Dear Thomas, Thank you for your feedback. We are pleased you chose Extended Stay America. Your comfort is important, and we apologize for any noise disruption. Please let us know during your stay so we can address it promptly. We appreciate your understanding and look forward to welcoming you back for a more peaceful experience.Sincerely,Hotel Management
This property is very old and the rooms showed it. Clean but worn out.
Business response:
Dear John, Thank you for your feedback. We appreciate your acknowledgment of the cleanliness of our rooms, even though they appeared worn out. We understand the importance of maintaining a fresh and updated environment for our guests and are continuously working on improvements. Your comments will help us prioritize future renovations. We hope to have the opportunity to provide you with a more comfortable stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - King Of Prussia
How is Extended Stay America - Philadelphia - King Of Prussia rated?
Extended Stay America - Philadelphia - King Of Prussia has a 4.1 star rating with 1,344 reviews.
When is Extended Stay America - Philadelphia - King Of Prussia open?
Extended Stay America - Philadelphia - King Of Prussia is open now. It will close tomorrow at 12:00 a.m.