Extended Stay America - Philadelphia - King Of Prussia

Business response:

Dear Hussein, We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy you enjoyed your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations at a convenient location. Reviews like yours make it all worthwhile! Thank you for being our guest, and we hope you will revisit us the next time you are in the area.Sincerely,Hotel Management 

Business response:

Dear Angelo, Thank you for your review; filled with so many kind comments! We are thrilled to hear you had a great stay with us at Extended Stay America. Thank you for mentioning our staff, especially Falicia. They are a true asset to our team, and we will be sure to share your compliments. Once more, thank you for your feedback; we hope to see you again soon! Sincerely,Hotel Management 

Business response:

Dear Karen, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. Also, we will address your comments on the lighting of the hallway to the team for future improvements. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management