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400 American Ave., King of Prussia, PA, 19406, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The people above our. Room where very loud
Business response:
Dear Thomas, Thank you for your feedback. We are pleased you chose Extended Stay America. Your comfort is important, and we apologize for any noise disruption. Please let us know during your stay so we can address it promptly. We appreciate your understanding and look forward to welcoming you back for a more peaceful experience.Sincerely,Hotel Management
This property is very old and the rooms showed it. Clean but worn out.
Business response:
Dear John, Thank you for your feedback. We appreciate your acknowledgment of the cleanliness of our rooms, even though they appeared worn out. We understand the importance of maintaining a fresh and updated environment for our guests and are continuously working on improvements. Your comments will help us prioritize future renovations. We hope to have the opportunity to provide you with a more comfortable stay in the future.Sincerely,Hotel Management
Easy last minute reservation in central area
Great price Hotel was a great price. Good location. Friendly staff
Business response:
Dear Guest, Thank you for your positive feedback! We are thrilled you enjoyed your stay at Extended Stay America and appreciated our great price, convenient location, and friendly staff. We look forward to welcoming you back soon!Sincerely,Hotel Management
The property was clean and the room was sufficient.
Business response:
Dear Carmelita, Thank you for your feedback. We are pleased that you found the property clean and spacious. We strive to maintain high standards of cleanliness and comfort for our guests. We hope to welcome you back for an even better experience.Sincerely,Hotel Management
Property staff was not super friendly. Looks like they were doing some painting and had not quite finished the job by removing the tape in some areas.
Business response:
Dear Tracy, Thank you for choosing our hotel for your recent accommodations. We are truly sorry if you experienced any inconvenience during your stay and, more importantly, if you felt our staff was not friendly and mindful. Typically, our team takes great pride in delivering outstanding customer service to each guest; therefore, we apologize this was not your experience. We have noted your observations about our property and will address them with our teams. Your feedback is important to us, and we hope you will give us a s... read more
Extended Stay America - Philadelphia - King Of Prussia has a 4.1 star rating with 1,277 reviews.
Extended Stay America - Philadelphia - King Of Prussia is open now. It will close tomorrow at 12:00 a.m.