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Extended Stay America - Philadelphia - King Of Prussia
- Hotels
- King of Prussia, PA
About this business
Location details
400 American Ave., King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just OK Hotel could use some TLC. Bed needed replacing as I could feel the coils through top. Room had antiseptic smell.
Clean Room was Good Stay away from room 133. It's across the hall from the laundry room and next to the front desk which makes it a very noisy room. The room was very clean, the bed and pillows were comfortable. The breakfast had packaged muffins and breakfast bars, coffee, tea and oatmeal
Pictures on line don’t match the actual rooms. Very dated and in need of updating.
Business response:
Dear Bradley, We apologize that your experience did not align with the expectations set by the online photos. We understand how important accurate representation is when choosing accommodations, and we're sorry for any disappointment caused by the dated condition of the room. Your comments have been shared with our management team as we continuously evaluate opportunities for updates and improvements. We appreciate your honesty, as it helps us enhance the guest experience. Thank you again for bringing this to our attention, ... read more
Was very nice for a quick overnight stay
Great staff, hotel needs a deep clean The pictures of the room, front desk, and breakfast area were not the same as the property. Staff was very friendly but the hallways were dark and dirty looking. The carpet in our king suite was very stained and the pullout sofa was stained and filled with crumbs.
Business response:
Dear Tracey, Thank you for taking the time to share your experience. We are pleased to hear that the team made a positive impression during your visit. However, we regret that the overall condition of the property did not align with your expectations. Cleanliness and consistency are priorities, and your observations have been shared with our team to help ensure a more polished and welcoming environment. We truly value your feedback and hope to have the opportunity to offer a more comfortable and satisfying stay in the future... read more
Comfortable for a stay visiting friends.
Business response:
Dear Monicea, Thank you for taking the time to share your experience. We're glad to hear that you found your stay comfortable while visiting friends. Providing a relaxing and convenient environment for our guests is always our goal, and we’re pleased that your time with us met those expectations. Should you have any suggestions for how we can make your future stays even better, we’d love to hear them. We appreciate your kind words and your choice to stay with us. It was a pleasure having you at Extended Stay America, and we ... read more
Great staff
Frequently asked questions about Extended Stay America - Philadelphia - King Of Prussia
How is Extended Stay America - Philadelphia - King Of Prussia rated?
Extended Stay America - Philadelphia - King Of Prussia has a 3 star rating with 2,666 reviews.
When is Extended Stay America - Philadelphia - King Of Prussia open?
Extended Stay America - Philadelphia - King Of Prussia is open now. It will close tomorrow at 12:00 a.m.