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Extended Stay America - Philadelphia - King Of Prussia
- Hotels
- King of Prussia, PA
About this business
Location details
400 American Ave., King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I really enjoyed my stay. Prices was fair and i think you get a lot for your money. Great location near the mall. Rooms are very .comfortable.
Business response:
Dear Pete, Thank you for choosing Extended Stay America for your recent stay. We work hard to make sure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded all of your expectations and that you found us to be a great value. We would be delighted to accommodate you again in the future and hope that you will revisit soon.Sincerely,Hotel Management
The front desk worker, Chrissy (Christina) defined friendly, compassionate, and empathetic. It was a joyful experience conversing with her and she answered my numerous questions with ease. The only downside was the bed/bed sheets. The bed was quite hard and the sheets were scratchy. There was no actual blanket.
Business response:
Dear Christina, Thank you for your feedback and for recognizing Chrissy's exceptional service. We're thrilled to hear that she made your experience enjoyable with her friendly and knowledgeable assistance. We apologize for any discomfort caused by the bedding quality. Your comments are valuable, and we will use them to improve our guest experience. We look forward to welcoming you back for another positive experience. Sincerely,Hotel Management
The kitchen unit was not properly cleaned. This sink was NOT clean. Looked like the countertops were not wiped off.
Business response:
Dear Debbie, Thank you for taking the time to share about your stay. We take great pride in upholding high standards of cleanliness and guest satisfaction, and we regret any oversights that may have occurred. Your feedback has been communicated to our housekeeping team to prevent any recurrence of these issues. We sincerely hope that you will consider giving us another opportunity to provide you with a more seamless and enjoyable stay in the future.Sincerely,Hotel Management
We were going to tour Valley Forge. This place was very close. It was also closest to places to eat.
Friendly staff. Did not clean room during stay
Business response:
Dear Amer, Thank you for acknowledging our friendly staff. We apologize for the oversight in cleaning your room during your stay. Your feedback is crucial, and we will address this issue promptly to ensure it does not recur. Please accept our apologies for any inconvenience caused. We appreciate your understanding and hope to have the opportunity to better serve you at Extended Stay Amerca in the future. Sincerely, Hotel Management
Nice property
Frequently asked questions about Extended Stay America - Philadelphia - King Of Prussia
How is Extended Stay America - Philadelphia - King Of Prussia rated?
Extended Stay America - Philadelphia - King Of Prussia has a 4.1 star rating with 1,320 reviews.
When is Extended Stay America - Philadelphia - King Of Prussia open?
Extended Stay America - Philadelphia - King Of Prussia is open now. It will close tomorrow at 12:00 a.m.