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Extended Stay America - Philadelphia - King Of Prussia
- Hotels
- King of Prussia, PA
About this business
Location details
400 American Ave., King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice people and the room was comfortable
Business response:
Dear Carolynn, Thank you for choosing our brand, Extended Stay America. It is nice you had a good time here and were pleased with our services and staff. Thank you for your business, and we look forward to your next stay with us. Sincerely,Hotel Management
I really enjoyed staying here. Thanks for being so welcoming and kind. I’ll definitely stay here again when I decide to come back.
Older, but clean and well maintained I was impressed by the cleanliness of the facility. The building was older, but maintained and the floors were immaculate.
Business response:
Dear Tina, Thank you for your kind words and for highlighting the cleanliness of our hotel. It's lovely to hear that our efforts to provide a fresh and spotless environment positively impacted your stay. We believe a clean space contributes to our guests' comfortable and enjoyable experience. Your feedback is a fantastic encouragement for all of us here at Extended Stay America, and we can't wait to exceed your expectations once more on your next visit.Sincerely,Hotel Management
The same trash can was in the hall when we arrived as when we left, as was the trash in the elevator.
Business response:
Dear Kathryn, Thank you for sharing your feedback regarding your recent stay with us. We are genuinely sorry for the cleanliness issues and any oversight on our part. Your comfort and satisfaction are of the utmost importance to us; therefore, we regret not meeting your expectations. Rest assured, we have addressed your concerns with our housekeeping team to ensure that such incidents do not occur in the future. We appreciate your feedback as it helps us improve our services. We would be delighted to welcome you back and pro... read more
The front dest staff, especially Amanda, were courteous, helpful, personable and good spirited. Amanda went out of her way to help and consistently made a difference in our stay. The cigerette burns on the bathroom counter space were very unsightly and unpleasant to see each day. The counter should be replaced.
Dirty The cleanliness of this hotel was far from good. Do not recommend for that. The people working there were very nice but unfortunately that doesn’t make a stay comfortable.
Business response:
Dear Guest, Thank you for reviewing your hotel experience with us. While we appreciate your kind compliments to our staff for their hospitable service, we apologize for not meeting your expectations regarding our cleanliness and for any oversight in our hotel areas. It is disheartening to read that your disappointment outweighs your satisfaction, and we assure you that we will address your concerns promptly to rectify them and ensure that they do not recur. Thank you for letting us know of the issues with your stay, and we h... read more
Frequently asked questions about Extended Stay America - Philadelphia - King Of Prussia
How is Extended Stay America - Philadelphia - King Of Prussia rated?
Extended Stay America - Philadelphia - King Of Prussia has a 3 star rating with 2,561 reviews.
When is Extended Stay America - Philadelphia - King Of Prussia open?
Extended Stay America - Philadelphia - King Of Prussia is open now. It will close tomorrow at 12:00 a.m.