This profile has been claimed by the business owner or representative.
Extended Stay America - Philadelphia - King Of Prussia
- Hotels
- King of Prussia, PA
About this business
Location details
400 American Ave., King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The breakfast was a joke.. it is really misleading calling the one muffin a breakfast
Business response:
Thank you for being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Staff was very friendly. Requested Handicap room but not able to get the room as expected. Room was dated but clean. Hotel is a little further from King of Prussia than expected. Close to hwy 76 & Blue Route.
Business response:
Kevin, thank you for choosing Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and liked the service provided by our courteous associates. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
The location was good and checkin and checkout process was faster
Business response:
Sajid, thank you for choosing Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and liked the service provided by our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Reasonably price. Breakfast was a coffee, breakfast bar, oatmeal, A grab and go. Nothing to write home about More like a "snack" instead of breakfast.
Business response:
Thank you for being our guest. Although you were happy with our affordable rates, we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
I liked that the property had a bbq fir the guests to use. I dudn’t Like that there were no dishes, cookware, glasses, silverware or kitchen towels. Also didn’t like that the telephone in the room didn’t work and I was not able to reach the front desk and that there was poor television reception.
Business response:
Jasmine, we are pleased to see you enjoyed your stay with us. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. We also apologize for the maintenance issue with the telephone. Your feedback will be shared with the team to ensure it is fixed. We val... read more
Room was clean and neat. Breakfast was very Continental...limited with no juices. Just Coffee or Tea.
Business response:
Thank you for the excellent review of Extended Stay America. We're glad to know you liked your well-appointed room and that you had a pleasant time while you were here. We have made a note of your feedback regarding our grab-and-go breakfast as we plan any changes to our selections. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Amanda, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - King Of Prussia
How is Extended Stay America - Philadelphia - King Of Prussia rated?
Extended Stay America - Philadelphia - King Of Prussia has a 4.1 star rating with 1,320 reviews.
When is Extended Stay America - Philadelphia - King Of Prussia open?
Extended Stay America - Philadelphia - King Of Prussia is open now. It will close tomorrow at 12:00 a.m.