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Extended Stay America - Philadelphia - King Of Prussia
- Hotels
- King of Prussia, PA
About this business
Location details
400 American Ave., King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Mary, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Todo bien, debe mejorar el desayuno. Lo demás es Exelente
Business response:
Thank you for choosing Extended Stay America and for your gracious rating. We are delighted to know we met all your expectations, and you had a great stay. Also, we will make a note of your feedback about our grab-and-go-breakfast as we plan any changes to our breakfast offerings. We value you being our guest and look forward to next visit! Sincerely, Hotel Management
Room Bed was hard at the ends. I know it sounds crazy. The phone didn’t work so, I had to call the front desk from my cell phone
Business response:
Brendon, thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time while you were here, but we're sorry for the inconvenience you mentioned. Please be assured that our maintenance team is fixing the issue with the phone. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
The location was convenient, and check-in was quick & hassle-free. But while walking to our room, the hall reeked of urine, and our room smelled terribly of burnt pepperoni pizza and feet. After running the fan for some time, the stench dissipated. The riom itself was acceptable - okay for an overnight stay, but nothing exceptional.
Business response:
Thank you for being our guest. Although you found our location ideal for your needs and were impressed with our courteous associates, we are sorry for the issues you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Exelente, sólo debe ser un poco mejor el desayuno, pero lo demás es Exelente.
Business response:
José, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Also, we will share your feedback with our brand leaders to determine new grab-and-go breakfast offerings. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Kelly, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
It was very nice and quite. It was clean and room was at a comfortable temp when i got there.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and look forward to welcoming you back soon. Sincerely, Hotel Management
A cheap bed and that's about it.... Clumps of hair on the floor. Clearly had not been vacuumed. Elevator was dirty and needed attention. The "grab and go" breakfast as of 8am was almost completely cleaned out (not to mention pathetically stocked to begin with). Staff was friendly and helpful
Business response:
Michael, please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the housekeeping issue you experienced in your room. We value your feedback as it will help us improve our service and facilities moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - King Of Prussia
How is Extended Stay America - Philadelphia - King Of Prussia rated?
Extended Stay America - Philadelphia - King Of Prussia has a 4.1 star rating with 1,277 reviews.
When is Extended Stay America - Philadelphia - King Of Prussia open?
Extended Stay America - Philadelphia - King Of Prussia is open now. It will close tomorrow at 12:00 a.m.