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Extended Stay America - Philadelphia - King Of Prussia
- Hotels
- King of Prussia, PA
About this business
Location details
400 American Ave., King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location for mall shopping. Staff failed to have any items ready for breakfast including coffee
Business response:
Coach, thank you for being our guest. Although you liked our courteous associates, we are sorry for the poor service you experienced at the time of breakfast. We will share your feedback with the appropriate team members, so we can take action to prevent these issues from happening again. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
A+ The overall stay was fantastic. Clean and comfortable rooms. Charlene at the front desk was very courteous and helpful. She helped us out with some issues and answered all of our questions accordingly. All in all this was a fantastic stay and we would stay here again on our next visit to the area.
Business response:
Devon, thank you for choosing Extended Stay America. We are thrilled to read you were impressed with the service of our courteous staff and that you had a relaxing stay in your room. Special thanks on behalf of Alan for highlighting her efforts. Reviews such as yours mean a lot! Thank you once more, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Nothing special. It was a clean room. In and out. Just wish someone had replaced the battery in th fire alarm. Beep. Beep. Beep.
Business response:
Thank you for choosing us. We delighted to know you had a pleasant stay with us that our offerings were to your satisfaction. Your feedback for the television and the microwave in your room has been shared with the maintenance team for review and action. It was a pleasure to have you as a guest at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Bed was comfortable. Free internet worked ok, but i was told that you had to pay an extra per day charge for souped up internet to do streaming or gaming. The room seemed clean enough at first, but there were old stains on the floor that looked like blood. I probably should have asked for another room, but I was too tired. The bed was fine.
Business response:
Thank you for being our guest. Although you slept well on our comfy bed, we are sorry for the issues you encountered. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Great property friendly staff good location clean rooms good price
Business response:
Wow - we appreciate your five-star review of the Extended Stay America. Your feedback is the best performance measure we have, so thank you for taking the time to post your review. We are pleased that you enjoyed your stay with us and look forward to your next visit! Sincerely, Hotel Management
Business response:
Kiana, thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
I loved the location and price compared similar hotels in its class.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you enjoyed our location and that you had a pleasant time with us. Thank you again for being our guest, we appreciate your business! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - King Of Prussia
How is Extended Stay America - Philadelphia - King Of Prussia rated?
Extended Stay America - Philadelphia - King Of Prussia has a 4.1 star rating with 1,277 reviews.
When is Extended Stay America - Philadelphia - King Of Prussia open?
Extended Stay America - Philadelphia - King Of Prussia is open now. It will close tomorrow at 12:00 a.m.