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Extended Stay America - Philadelphia - King Of Prussia
- Hotels
- King of Prussia, PA
About this business
Location details
400 American Ave., King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Meh It was ok. Overall the room could use some touchups. A little run down. TV gets 11 channels. WiFi is essentially useless unless you pay for higher speed.
Business response:
Ray, thank you for taking the time to provide feedback regarding your stay with us. We apologize for the issues you experienced during your visit. We truly appreciate your comments and will share them with our team to take corrective action. It's our goal to provide an excellent customer experience, so we hope you will give us an opportunity to redeem ourselves on a future visit to our hotel. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
It was good I was put in a dirty room. Once I complained, they move me to a clean room. From that point I had a great stay.
Business response:
Robbin, thank you for staying at Extended Stay America. We are sorry for the cleanliness issue you encountered in your initial room, but we are glad to know our associates resolved the issue by providing you with another suite. Thank you once more for your review, we hope you will choose us again. Sincerely, Hotel Management
Business response:
Mary, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Todo bien, debe mejorar el desayuno. Lo demás es Exelente
Business response:
Thank you for choosing Extended Stay America and for your gracious rating. We are delighted to know we met all your expectations, and you had a great stay. Also, we will make a note of your feedback about our grab-and-go-breakfast as we plan any changes to our breakfast offerings. We value you being our guest and look forward to next visit! Sincerely, Hotel Management
Room Bed was hard at the ends. I know it sounds crazy. The phone didn’t work so, I had to call the front desk from my cell phone
Business response:
Brendon, thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time while you were here, but we're sorry for the inconvenience you mentioned. Please be assured that our maintenance team is fixing the issue with the phone. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - King Of Prussia
How is Extended Stay America - Philadelphia - King Of Prussia rated?
Extended Stay America - Philadelphia - King Of Prussia has a 4.1 star rating with 1,320 reviews.
When is Extended Stay America - Philadelphia - King Of Prussia open?
Extended Stay America - Philadelphia - King Of Prussia is open now. It will close tomorrow at 12:00 a.m.