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Extended Stay America - Philadelphia - King Of Prussia
- Hotels
- King of Prussia, PA
About this business
Location details
400 American Ave., King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was satisfactory . Neat. Will stay here again 👍👍👍👍👍👍👍👍
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. We look forward to your return visit. Sincerely, Hotel Management
great price but the hotel needs to be updated. i didn't like that the garbage room was next to the elevator which smelled bad every time I was using the elevator
Business response:
Thank you for staying at our hotel. We are pleased to know you liked the value we offer and had an overall pleasant time. However, we are sorry for the odor issue you encountered. Your feedback has been shared with the housekeeping team to be more diligent with their efforts. We hope to have another opportunity to welcome you back soon for an even better experience. Sincerely, Hotel Management
Nice enough The room was clean but the bed was very stiff. Ask for change of sheets and staff kept passing the buck. They said someone else would get them, never got those sheets. but overall a nice room.
Business response:
William, thank you for being our guest at Extended Stay America. We're glad to know you liked your well-kept room, but we're sorry for the inconvenience you had due to your bed and that our associates were not diligent while resolving the problem. We assure you that we have shared your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Man... read more
Good location for mall shopping. Staff failed to have any items ready for breakfast including coffee
Business response:
Coach, thank you for being our guest. Although you liked our courteous associates, we are sorry for the poor service you experienced at the time of breakfast. We will share your feedback with the appropriate team members, so we can take action to prevent these issues from happening again. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
A+ The overall stay was fantastic. Clean and comfortable rooms. Charlene at the front desk was very courteous and helpful. She helped us out with some issues and answered all of our questions accordingly. All in all this was a fantastic stay and we would stay here again on our next visit to the area.
Business response:
Devon, thank you for choosing Extended Stay America. We are thrilled to read you were impressed with the service of our courteous staff and that you had a relaxing stay in your room. Special thanks on behalf of Alan for highlighting her efforts. Reviews such as yours mean a lot! Thank you once more, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Not as expected in advertising and planned for. Not good
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - King Of Prussia
How is Extended Stay America - Philadelphia - King Of Prussia rated?
Extended Stay America - Philadelphia - King Of Prussia has a 3 star rating with 2,561 reviews.
When is Extended Stay America - Philadelphia - King Of Prussia open?
Extended Stay America - Philadelphia - King Of Prussia is open now. It will close tomorrow at 12:00 a.m.