Extended Stay America - Philadelphia - King Of Prussia

Business response:

Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, ​​​​​​​Hotel Management 

Business response:

Thank you for taking the time to share your review with us. We are delighted to read you liked the cleanliness of your room and the service provided by our staff. However, we are sorry for the air-conditioning unit and noise issue you experienced. Your review will be taken as a tool to ensure that all procedures within our maintenance department are being followed. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management 

Business response:

Thank you for review your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, ​​​​​​​Hotel Management 

Business response:

Thank you for taking the time to evaluate your stay. We are happy your overall experience was enjoyable, but we are sorry for not being able to meet some of your expectations. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management 

Business response:

Larry, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. ​Sincerely, Hotel Management 

Business response:

We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thanks for sharing your review online. Although you had an overall pleasant stay with us, we are sorry for not meeting your expectations for a perfect time. Please give us a chance to redeem ourselves on a future date. Sincerely, Hotel Management 

Business response:

Thank you for visiting our hotel and taking the time to share your review. Our goal is to maintain the highest standards, and we are sorry for falling short of those. Please give us another opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management