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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
- Hotels
- Malvern, PA
About this business
Location details
8 E. Swedesford Rd., Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall fair nothing more
Business response:
Dear Corey, Thank you for staying with Extended Stay America and sharing your review. We are glad you enjoyed most of your stay and apologize if there were any inconveniences not addressed. We value our guest's feedback as we continually strive to grow and improve our guest services. We hope to better your experience whenever your travels bring you back to the area.Sincerely,Hotel Management
Front desk Sharita, the hotel front desk agent, was exceptional. We were in town for our dog's surgery and Sharita was caring, helpful, and professional. Truly an asset to the hotel. P.S. Angus made out very well.
Great stay and value for money, with SMILE :-) The Hotel Manager is Amazingly awesome and very helpful and friendly too.
Business response:
Dear Sunil, Our entire team here at Extended Stay America would like to thank you for the generous comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Our goal is to create a loyal customer who will return at every opportunity! Thanks again for your review, and we hope to welcome you back soon. Sincerely,Hotel Management
Counter was sticky. Broke hair dryer. Hallway traffic you can hear in bed.
Business response:
Dear Jeff, Thank you for choosing us and sharing your remarks. Our team strives to ensure each guest has a pleasant stay, so we apologize for not delivering. Thank you for pointing this out, as it will help us improve. Your remarks are shared with our housekeeping team to further work on the missed area. Our front desk team has the answer to all your problems during your time with us. We hope you consider this an isolated incident and stay with us again.Sincerely,Hotel Management
Room is very clean and nice. Breakfast could be improved.
Everything was good except for the breakfast. The worst breakfast I’ve ever had. Only coffee and muffin with energy bars. I’d rather they don’t have breakfast. This is so misleading
Business response:
Dear Tianhang, Thank you for choosing us and sharing your review and details about your recent stay. We are glad you had a pleasant time here. Our team's priority is ensuring guests have a comfortable and relaxing stay. Further, we apologize if the breakfast offered was different from what you liked. Your issues are valuable and always taken seriously to improve our service. Please stay with us another time so we can provide you with a much more enjoyable experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
How is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. rated?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. has a 3.3 star rating with 1,455 reviews.
When is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. open?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. is open now. It will close tomorrow at 12:00 a.m.