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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
- Hotels
- Malvern, PA
About this business
Location details
8 E. Swedesford Rd., Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Beds were hard
Business response:
Dear David, Thank you for taking the time to write a review about your recent stay. It is great to see you enjoyed your time here. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our beds. Thank you for bringing this to our attention. We hope you will give us another chance to provide you with the relaxing stay you deserve.Sincerely,Hotel Management
Great This was a great place to stay. Room was huge and clean.
Business response:
Dear Joseph, Thank you for choosing Extended Stay America. It is glad to know you had a good stay with a clean, comfortable and spacious room. Please visit us another time for another enjoyable experience.Sincerely,Hotel Management
Room is Very clean and staff was friendly. There was No shampoo for shower
Business response:
Dear Hank, Thank you for reviewing your stay at Extended Stay America. We are delighted to read that our clean room and dedicated staff helped to make your stay even more comfortable. Your compliments will undoubtedly be shared with our team. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit.Sincerely,Hotel Management
Felt like home away from home
Business response:
So glad you enjoyed your stay with us, we look forward to your next visit. Thank you for choosing Extended Stay Malvern!
Was a convenient location and clean. The hotel could use some updating.
Business response:
Dear Jennifer, Thank you for being our guest. We are happy to know you were pleased with the cleanliness and had a pleasant stay. However, it isn't very reassuring to read that we did not meet all your expectations. Your notes for updating the room are shared with the concerned team. Our front desk team is available to help you round the clock. Please give us another chance to show you the outstanding service we typically provide.Sincerely,Hotel Management
Cost
Business response:
Dear Carla, Thank you for being our guest and sharing your feedback. We put in a lot of effort to provide exceptional service and offer several complimentary amenities to ensure our guests have a wonderful stay. Therefore, we apologize if we failed to meet your expectations. We value our guests' feedback as it helps us enhance their experience. We hope to welcome you again when your travels bring you back this way.Sincerely,Hotel Management
Shurrito, shaun,and tisha are the hardest working people i have ever met and are always so nice and welcoming and make you feel at home will always come back and see them when in the area!!
Business response:
Dear Robert, Thank you for selecting Extended Stay America in the city. Reading about your experience during your stay with us brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. Your compliments for Shurrito, Shaun, and Tisha are the encouragement pill for the entire team. Please revisit us for another exciting stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
How is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. rated?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. has a 3.3 star rating with 1,424 reviews.
When is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. open?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. is open now. It will close tomorrow at 12:00 a.m.