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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
- Hotels
- Malvern, PA
About this business
Location details
8 E. Swedesford Rd., Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff provided good service. Property smelled of marijuana, especially the stairwell. The stairwell exit/entrance door was ajar in need of repair our entire stay. For the price, we were satisfied with our stay.
Business response:
Dear Marilyn,Thank you for sharing your feedback. We’re glad you were happy with the service provided during your stay and that you found us to be of great value. However, we apologize for the issue you experienced near the stairwell, and we will address it immediately with our housekeeping team. We also appreciate you bringing the door issue to our attention, and we will make sure it’s fixed as soon as possible. We hope to welcome you back soon for an even better experience.Sincerely,Hotel Management
All good
Business response:
Dear Phillip,It is wonderful to know you enjoyed everything about your time at Extended Stay America and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Sincerely,Hotel Management
Good
Thank you to the staff for being so nice and accommodating! The property is located in a convenient spot. The booking process was easy, and the staff was great!
Business response:
Dear Bobbi, Thank you for your kind feedback! We are thrilled to hear that our team provided you with exceptional service and that you found our location convenient. We take pride in making the booking process smooth and ensuring that our guests have a pleasant experience from start to finish. We appreciate your compliments and are happy that you enjoyed your stay at Extended Stay America. We look forward to welcoming you back on your next visit. Sincerely,Hotel Management
Loyalty pays off I stay here not infrequently. The last time I arrived, before even getting to any other business, the staff informed me that had I forgotten my favorite hat the last time (something I had failed to comprehend just yet - I thought for sure it was somewhere around the house), and that they had it for me. Sure enough, after checking in, they went and retrieved the hat, which had been stored in a plastic bag with my name on it so it would be there the next time I came back. You can’t beat having good people on s... read more
Beaut
Business response:
Dear Jason, We are thrilled to read about your fantastic stay at Extended Stay America and how much you enjoyed our beautiful property. We work hard to deliver an excellent experience for all of our guests, so we celebrate reviews such as yours. Thank you again, we look forward to welcoming you back on your next visit to the city.Sincerely,Hotel Management
Nice
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
How is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. rated?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. has a 3.3 star rating with 1,424 reviews.
When is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. open?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. is open now. It will close tomorrow at 12:00 a.m.