Extended Stay America - Philadelphia - Malvern - Swedesford Rd.

Business response:

So glad you enjoyed your stay with us, we look forward to your next visit. Thank you for choosing Extended Stay Malvern Swedesford! 

Business response:

Dear David, Thank you for taking the time to write a review about your recent stay. It is great to see you enjoyed your time here. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our beds. Thank you for bringing this to our attention. We hope you will give us another chance to provide you with the relaxing stay you deserve.Sincerely,Hotel Management 

Business response:

Dear Joseph, Thank you for choosing Extended Stay America. It is glad to know you had a good stay with a clean, comfortable and spacious room. Please visit us another time for another enjoyable experience.Sincerely,Hotel Management 

Business response:

Dear Hank, Thank you for reviewing your stay at Extended Stay America. We are delighted to read that our clean room and dedicated staff helped to make your stay even more comfortable. Your compliments will undoubtedly be shared with our team. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit.Sincerely,Hotel Management 

Business response:

So glad you enjoyed your stay with us, we look forward to your next visit. Thank you for choosing Extended Stay Malvern! 

Business response:

Dear Jennifer, Thank you for being our guest. We are happy to know you were pleased with the cleanliness and had a pleasant stay. However, it isn't very reassuring to read that we did not meet all your expectations. Your notes for updating the room are shared with the concerned team. Our front desk team is available to help you round the clock. Please give us another chance to show you the outstanding service we typically provide.Sincerely,Hotel Management