This profile has been claimed by the business owner or representative.
Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
- Hotels
- Malvern, PA
About this business
Location details
8 E. Swedesford Rd., Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It's a good spot to be for a bit Very kind and pleasant staff, very clean space and comfortable accommodations.
Business response:
Dear Guest, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the city! It's lovely to learn how much you enjoyed your time at Extended Stay America, and we are happy you were impressed with our service, suites, and amenities. It was a pleasure hosting your visit, and we look forward to your return! Sincerely, Hotel Management
The front desk associates where very nice. Made the stay even more enjoyable. There were so many shops and places that were conveniently located close by and everything wasn't even 10 minutes away. Would definitely recommend. 10 out of 10
Bugs and noise - not good Would not stay here again. I was only here from 11pm to 9am. My limited interaction with the staff was pleasant, but everything else was unpleasant. Five minutes after I arrived a cockroach was hanging around between the door and the fridge. The room was not very clean - plastic trash on the nightstand, clump of hair stuck to the doorframe, glitter on the sheets, bugs! I could hear other people walking around upstairs and using the bathroom all night. The building is old and not very quiet. After I ... read more
Business response:
Dear Guest, We’re sorry to hear that your stay did not meet expectations. Cleanliness and guest safety are top priorities, and we will address these concerns with our team. We appreciate your kind words about our staff and will work to improve the overall experience. Your insights help us enhance our services, and we hope to have the opportunity to provide you with a better stay in the future. Sincerely,Hotel Management
Staff provided good service. Property smelled of marijuana, especially the stairwell. The stairwell exit/entrance door was ajar in need of repair our entire stay. For the price, we were satisfied with our stay.
Business response:
Dear Marilyn,Thank you for sharing your feedback. We’re glad you were happy with the service provided during your stay and that you found us to be of great value. However, we apologize for the issue you experienced near the stairwell, and we will address it immediately with our housekeeping team. We also appreciate you bringing the door issue to our attention, and we will make sure it’s fixed as soon as possible. We hope to welcome you back soon for an even better experience.Sincerely,Hotel Management
All good
Business response:
Dear Phillip,It is wonderful to know you enjoyed everything about your time at Extended Stay America and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Sincerely,Hotel Management
Good
Thank you to the staff for being so nice and accommodating! The property is located in a convenient spot. The booking process was easy, and the staff was great!
Business response:
Dear Bobbi, Thank you for your kind feedback! We are thrilled to hear that our team provided you with exceptional service and that you found our location convenient. We take pride in making the booking process smooth and ensuring that our guests have a pleasant experience from start to finish. We appreciate your compliments and are happy that you enjoyed your stay at Extended Stay America. We look forward to welcoming you back on your next visit. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
How is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. rated?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. has a 3.3 star rating with 1,465 reviews.
When is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. open?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. is open now. It will close tomorrow at 12:00 a.m.