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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
- Hotels
- Malvern, PA
About this business
Location details
8 E. Swedesford Rd., Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very hard to find the entrance. Had to drive all the way around. Person at check-in was friendly and helpful
Business response:
Dear Daniel, Thank you for your feedback. We apologize for the difficulty you experienced in finding the entrance. We are glad to hear that our check-in staff was friendly and helpful. We appreciate your comments and will work on improving our signage to make it easier for guests to locate the entrance. We hope to welcome you back for a smoother experience in the future.Sincerely,Hotel Management
Clean room and building. Staff was friendly. Check in/ out was speedy and accurate
Close to different restaurants
Business response:
Dear Natalie,Thank you for your feedback. We are glad you appreciated the convenient location near various restaurants. We strive to provide a pleasant experience for our guests and are always looking to improve our services. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Management
Nice to have an area with several food options across the street. Beds, including sofa bed comfortable. Nice to have a full size refrigerator and ability to cook food in our suite.
Business response:
Dear Stephanie, Thank you for sharing your experience at Extended Stay America. We are glad you enjoyed the convenient food options nearby and found the beds comfortable. It is great to hear that the full-size refrigerator and kitchen facilities in your suite added to your stay. We look forward to welcoming you again!Sincerely,Hotel Management
Sparse Stay was ok. Very sparse. Had to ask for everything as nothing was supplied without asking. Bathroom sink cabinet was peeled off to the flake board. Even napkins at breakfast were kept under lock and key. No water out either. Bare minimum.
Business response:
Dear Guest, Thank you for your feedback. We regret that your stay did not meet your expectations and appreciate your comments regarding the room amenities and breakfast provisions. Your experience is important to us, and we will address these concerns to ensure a more comfortable and well-supplied stay for our guests. We apologize for any inconvenience you faced and hope you will give us another opportunity to provide you with a more satisfying experience in the future.Sincerely,Hotel Management
Very quiet
Originally booked for $400 and ended up paying $600 instead. The ac was loud and the room was still hot.
Business response:
Dear Krystal, Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
How is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. rated?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. has a 3.3 star rating with 1,455 reviews.
When is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. open?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. is open now. It will close tomorrow at 12:00 a.m.