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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
- Hotels
- Malvern, PA
About this business
Location details
8 E. Swedesford Rd., Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The suite size and comfort level were excellent. And - the manager is just wonderful!
Business response:
Dear Guest, Thank you for your thoughtful review and for choosing to stay at Extended Stay America. We’re so pleased to hear that you enjoyed the spaciousness and comfort of your suite. Providing a relaxing and welcoming environment is very important to us, and it’s great to know we met your expectations. We're especially grateful for your kind words about our manager—your recognition means a lot to our team and motivates us to continue delivering excellent service. Your satisfaction is our top priority, and we look forward ... read more
Hotel was clean and staff was friendly.
Carpet doesn't look like in photos. It seems it has not cleaned for a years. Toilet seat was not aligned properly. We stayed on main floor, so for privacy we can not keep curtain or black out open. Lighting was not good enough.
Business response:
Dear Guest, We apologize for the issues you encountered with the carpet, toilet seat, and lighting. We are actively working to address these maintenance concerns to improve our guests' experiences. We also understand the importance of privacy and will look into options to enhance the lighting and window coverings. Your comments are greatly appreciated, and we hope to welcome you back soon for a more comfortable and enjoyable stay. Sincerely,Hotel Management
The workers were was super nice. The facility was old but clean
Business response:
Dear Guest, Thank you for your feedback! We’re glad to hear that our staff made a positive impression and that you found the property clean. We are constantly working on improving our facilities, and we truly appreciate your understanding of the property's age. Your comments help us to continue making necessary upgrades. We look forward to welcoming you back in the future and hope to provide you with an even better experience at Extended Stay America next time. Sincerely,Hotel Management
Talisa, Javonta and Sean were simply awesome. In town for a pool tournament and they took care of everything.
The room needed improvement
Business response:
Dear Guest, We apologize that the room did not meet your expectations and appreciate you taking the time to share your experience. Your comments help us identify areas needing attention, and our team is actively working on improving room quality and comfort for all guests. We’re committed to providing a better stay and hope to have the opportunity to show you these improvements on your next visit. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
How is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. rated?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. has a 3.3 star rating with 1,465 reviews.
When is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. open?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. is open now. It will close tomorrow at 12:00 a.m.