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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
- Hotels
- Malvern, PA
About this business
Location details
8 E. Swedesford Rd., Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly and helpful staff. Clean room.
Business response:
Dear Richard, Thank you for taking the time to share such excellent feedback for Extended Stay America! We are delighted to read that you had such a wonderful experience, from our comfortable accommodations to your interactions with our excellent team, who work around the clock to ensure a memorable stay for every guest! We hope to see you again next time you are in the city.Sincerely,Hotel Management
The room was not the cleanest, the bath tub was filthy. We only used this hotel because the team was staying there, it was not a great choice. The "breakfast" was minimal and sad to be honest. The staff was very nice though.
Business response:
Dear Julia, Thank you for sharing your experience with us. We apologize for the cleanliness issues you encountered during your stay. Your feedback is valuable, and we will address these concerns with our housekeeping team to ensure improvements are made. We appreciate your kind words about our staff and regret that our breakfast options did not meet your expectations. Your comments will help us enhance our services for future guests. We hope to have another opportunity to provide you with a more enjoyable stay.Sincerely,Hote... read more
Really liked the room layout and the courtesy held by the staff.
I stay here regularly and have sampled many of the rooms. They are all comfortable and perfectly good to stay a night or several. Staff is friendly and helpful.
Business response:
Dear Guest, Thank you for being a valued and loyal guest at Extended Stay America. We truly appreciate your continued patronage and your kind words regarding our accommodations and staff. It's wonderful to hear that you find our rooms comfortable and suitable for your stays, whether it's for a single night or an extended visit. Providing a friendly and helpful experience is at the core of our service philosophy, and we're delighted that our team consistently meets your expectations. Your feedback is invaluable, and we look f... read more
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
How is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. rated?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. has a 4.2 star rating with 898 reviews.
When is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. open?
Extended Stay America - Philadelphia - Malvern - Swedesford Rd. is open now. It will close tomorrow at 12:00 a.m.