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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.

3.3
  • Hotels
  • Malvern, PA

About this business

HospitalityHotels

Location details

8 E. Swedesford Rd., Malvern, PA, 19355, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.31,445 reviews
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Seth's profile image
Seth 
8 years ago

Convenient and cheap hotel not so cleanly The room was a nice size and had nice amenities however it was not very well cleaned. It seemed as if there was a spot job done. The fold out bed was dirty as well as the hallway a good sweeping and wipe down would have been good. 

Business response:

I want to thank you for taking the time to post a review of your stay. I am sorry to hear that you room was not cleaned to standards. Our housekeeping staff have been addressed on the proper cleaning that must be completed for each room. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. 

Bonnie's profile image
Bonnie 
9 years ago

Roach-infested My room was crawling with roaches. It reeked of cigarettes. And the bathroom faucet leaked horribly. 

Marc's profile image
Marc 
9 years ago

You get what you pay for! The breakfast was limited to packaged muffins and granola bars. Would have been nice to have fresh bagels, muffins, fruit, and the ability to make waffles. Rooms were old looking and for a non-smoking hotel I smelled the smoke as soon as I entered my room. I guess you get what you pay for. I wouldn't stay here again. 

Rosemarie's profile image
Rosemarie 
9 years ago

Convenient-the only good thing I could say Hotel was outdated. Could use an update and better cleaning. Probably would not recommend this to friends. Breakfast was terrible. No creamers for coffee. Only flavored coffee mate. I prefer plain creamer without sugar. Only included packaged muffins (stale), granola bars and envelopes of oatmeal. 

renee's profile image
renee 
9 years ago

First and only stay here! Well the best thing I can say is the room was clean except for the dead flies on the windowsill. We had a few problems: no bedding for pullout couch, needed plungers and spoons and the staff couldn't help. Very frustrating! Also the breakfast was a joke, Just coffee/tea granola bar and muffin. Nothing for kids to drink and once it was gone it was not replenished. My daughter slept in and at 8:30a.m. there was nothing to eat. Never stay here again. 

Ian's profile image
Ian 
9 years ago

Clean and basic. The room was clean, functional, and everything we needed for two nights visiting family. The grab and go breakfast was coffee, packaged muffins and granola bars. No milk only coffee mate (not great for tea drinkers). The room had a range, microwave and a full sized fridge but to a cup, plate or piece of silverware to be seen. So the ad saying come home to a home cooked meal was a case of misleading advertising. A fine place to stay if you plan on eating out, but not great if you are trying to eat in the room... read more

Anonymous's profile image
Anonymous 
9 years ago
Terrible hotel's profile image
Terrible hotel 
9 years ago

NEVER EVER stay in this hotel or chain again The room was small, dirty, blood on sheets, NO sheets for second bed, hotel front desk woman was extremely impolite, unprofessional, discourteous, etc etc . The TV picture was full of SNOW, no staff response when I complained. The breakfast was not worth getting dressed for or worth the cheap rate. I could go on and on but I'm tired of writing. DON'T ever stay in an Extended Stay America if you value your health, children's health or sanity. 

Bonnie's profile image
Bonnie 
9 years ago

Roach-infested room I killed 20 roaches in my room. The bathroom faucet leaked so badly I had to keep the door closed in order to sleep. And the room reeked of cigarettes despite being in a non-smoking hotel. I'll never stay there again. 

Business response:

Your review was recently brought to our attention, and we would like to take a moment to respond. The conditions you described are unacceptable, and I sincerely apologize for your experience. Since we are an all non-smoking facility, I greatly apologize for your room smelling like cigarettes. Also our contractor has been contacted to treat your room and the area. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you again for your comments as it only helps us improve our guest... read more

Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.

How is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. rated?

Extended Stay America - Philadelphia - Malvern - Swedesford Rd. has a 3.3 star rating with 1,445 reviews. 

When is Extended Stay America - Philadelphia - Malvern - Swedesford Rd. open?

Extended Stay America - Philadelphia - Malvern - Swedesford Rd. is open now. It will close tomorrow at 12:00 a.m.