Extended Stay America - Philadelphia - Malvern - Swedesford Rd.

Megan 

on Expedia

12 years ago

Smoking? While the front desk staff was polite and helpful, there are no real "extras" (like those little bottles of shampoo!) at this hotel. I booked a last minute room b/c of a soccer tournament schedule and had to settle for a smoking room. Didn't know there was such a thing. For non-smokers, it was rough. Other than that, the room was clean, but since we were only staying one night, I didn't pack well and forgot shampoo. Not little bottles. Oh well. Plenty of towels. Bed was comfy despite the room's odor. Pullout couch w... read more

S. Morgan 

on Expedia

12 years ago

Disappointed So disappointed. a few major issues: At check-in they gave one of my double rooms away and I had to split my party into two separate rooms. At the "grab and go" breakfast - there was limited food: one orange, four packs of granola bars and 8 packs of oatmeal. When the front desk was asked if there was any more food, they responded: I'm not sure why there isn't any food. Finally, When I returned to our room from breakfast: I found a bug crawling across the pillow. I contacted the front desk who said: management w... read more

Anonymous 

on Expedia

12 years ago

A PLACE TO BE AVOIDED. ON THE POSITIVE SIDE, THE HOTEL IS INEXPENSIVE AND INCLUDES STANDARD COMFORTS. THE DRAWBACKS: "CONTINENTAL BREAKFAST" TRANSLATES INTO MINIATURE BREAKFAST BARS AND THE WORLD'S WEAKEST COFFEE; THE ROOM KEYS DON'T WORK WELL; THE FRONT DOOR KEY DIDN'T WORK AT NIGHT and THERE WAS NO ONE AT THE DESK. THE HOTEL WORKERS WERE PLEASANT AND WELL-INTENTIONED, BUT SOMETHING'S DEEPLY OUT-OF-CONTROL WHEN YOU CAN'T GET INTO A HOTEL, AWAKEN THE STAFF OR GET ANYBODY ON THE PHONE TO LET YOU IN. SOMETHING'S WRONG WHEN YOU... read more

Kathy 

on Expedia

12 years ago

Has potential...but lacks management Appearance was fine, looked clean and maintained. Room was clean enough, bathroom was a bit dirty and there was no shampoo or conditioner let alone moisturizer or any other necessary toiletries. The front desk tried to be helpful in locating some shampoo but said that they had run out. The breakfast was a disaster, by 8 am they had already run out of fruit and oatmeal bars, which was all they had because apparently they hadn't ordered enough food to sustain their occupancy. A good general... read more

Anonymous 

on Expedia

12 years ago

Good Room for the price There isn't much around the hotel, but the necessities are very close. Supermarket (Wegmans), Convenience Store (WAWA), Target Store and a gas station, but you have to drive to go to a restaurant, movie, etc. Shouldn't be a problem because in this area of Pennsylvania you have to drive if you want o get anywhere and everyone here is driving to or from somewhere. There is no town, city in walking distance. 

Maria 

on Expedia

13 years ago

Very decent place to stay!! The hotel as well as the room are clean, neat and comfortable. The only issue I had was that the room heater as well as the fridge were too loud which kept me awake during nights. They should probably consider the renovation of their appliances. Otherwise, I am very satisfied. 

Anonymous 

on Expedia

13 years ago

Has most comforts of home My room had a full size fridge, couch, tv, micro, and a range, kinda nice. Gave service a 3 because I didn't get shampoo and I went to the front desk and there was no one there.