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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
- Hotels
- Mount Laurel, NJ
About this business
Location details
500 Diemer Dr., Mount Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Tv did not have remote, but bathroom and kitchen was very clean and bed
Business response:
Thank you for your nice rating. We are pleased your stay was a great one and that our accommodations worked well for you. We appreciate letting us know where we lack to make necessary changes for future implementation. We look forward to welcoming you back soon! Sincerely, Hotel Management
Business response:
Kristen, thank you for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
The staff was nice and the room was clean. There was only wash clothes and hand towels in the room. We did call down and ask for more, and they brought them up within 10 minutes. Elevator was also broken. This wouldn't have been so bad except except the stairwells have the garbage, so it was a pretty stinky walk up and down the stairs. It was fine for a night or two, but would not have wanted to stay longer.
Business response:
Thanks for the feedback. We are glad to read you liked our overall service and the cleanliness of your room. However, we are sorry for the issue you experienced at our hotel. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Great stat Great
Business response:
Matt, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
William, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The room was fine for sleeping. The kitchenette had no supplies and everytime we asked for things they didnt have any. We had to go but our own eating utencils plates and bowls. The only cups we could get were the bathroom ones. The reservation was for four people. We only had two towels in our room. We had to ask for more towels. Also when we checked out no one asked how our stay was. Not our greatest hotel choice. The reason we got this hotel was when we booked through hotels.com originally thr hotel was overbooked. I was ... read more
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place has a 4.2 star rating with 858 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place is open now. It will close tomorrow at 12:00 a.m.