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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
- Hotels
- Mount Laurel, NJ
About this business
Location details
500 Diemer Dr., Mount Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Took 20 mins to check in . No blanket in the room for the sofa bed. But wasn't bad besides that .
Business response:
Dear haley, Thank you for sharing your experience. We're glad to hear that you found your stay enjoyable overall. We appreciate your feedback regarding the check-in time and the missing blanket for the sofa bed, as this helps us identify areas for improvement. We hope to have the opportunity to enhance your experience on a future visit.Sincerely,Hotel Management
Very unorganized at front desk. When I walked in people were arguing. Staff was not professional enough for these prices. Room was outdated with old furnishings
Business response:
Dear Leola, Thank you for your feedback. We sincerely apologize for the disorganization and unprofessional behavior you encountered at the front desk. This is not reflective of our standards. Additionally, we regret that the room did not meet your expectations. We are addressing these issues with our team to ensure improvements. Your comments are valuable to us, and we hope you will consider giving us another opportunity.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place has a 4.2 star rating with 896 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place is open now. It will close tomorrow at 12:00 a.m.