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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
- Hotels
- Mount Laurel, NJ
About this business
Location details
500 Diemer Dr., Mount Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had a pleasant safe, no complaints at all the only thing is they should start to provide a little more in regard to kitchen cookware, utensils, and cleaning supplies including broom and dustpan.
Great stay for the money Smelled and looked clean, bed was not very comfortable but worked for the one night. Staff was helpful, professional. Breakfast (nutri grain bars) was insufficient and sadly was stale but the coffee was good. Would stay here again
Business response:
Dear Elizabeth, We are glad that our dedication to providing considerate hospitality and efforts to maintain immaculate accommodations have had a positive impact on your experience. However, we sincerely apologize for the issues you encountered with our breakfast and want to assure you that we are committed to enhancing our guest experience. Thank you for bringing this to our attention. We hope to welcome you back in the future.Sincerely,Hotel Management
Room was clean and comfortable. Staff were friendly and courteous.
We were attending a wedding and likely were not going to make our check in time. One of the staff members, Priscilla, went out of her way to take care of us and make sure we got checked in. We felt great and were able to relax at the wedding knowing Priscilla took care of it, and when we showed up after hours we were all set with no issues. THANK YOU SO MUCH PRISCILLA!!!
Business response:
Dear Brandon, Thank you for your kind words! We are thrilled that Priscilla went above and beyond to ensure your stay at Extended Stay America was seamless. We are glad you could relax and enjoy the wedding. We look forward to welcoming you back soon!Sincerely,Hotel Management
Theo trab and go breakfast os silly nowadays
The staff was awesome, amazing! Friendly, polite and sociable .
Business response:
Dear Amandell, We are thrilled to hear about your positive experience with our staff! Providing friendly and pleasant service is our top priority at Extended Stay America. Your kind words mean a lot to our team, and we appreciate you taking the time to share your feedback. We look forward to welcoming you back for another fantastic stay in the future!Sincerely,Hotel Management
My only issue was my key card was always giving me problems . I would have to swipe in and out almost 10 times for it to finally work and it was almost every time I wanted to get back in my room. Be carful if you check into a room with the AC BLASTING . There trying to cover up someone else smoking in the room. After I turn mines off and left came back to the room it smelled like nasty cigaret.
Business response:
Dear Eric, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with your key card and the unpleasant odor in your room. We understand how frustrating these issues can be and regret that your stay was affected. Our team is committed to improving our services and will promptly address and resolve it. Your comfort is important to us, and we strive to ensure a pleasant experience for all our guests. We hope you will give us another opportunity to provide you with a better stay in the future.... read more
Dry clean & quiet place will be returning
Pour le prix c'est très bien
Business response:
Dear Daniel, Thank you for your positive feedback! We are delighted to hear you found value in your stay at Extended Stay America. We look forward to welcoming you back for another great experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place has a 4.2 star rating with 858 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place is open now. It will close tomorrow at 12:00 a.m.