Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place

Daniel 

on Expedia

8 years ago

They hate you. This particular hotel cares only about getting your money. Everything else is a huge inconvenience for them. The staff hates you and absolutely does not want you there. 

Carol 

on Expedia

9 years ago

Nothing wrong.......nothing good, either Uncomfortable bed, terrible pillows, noisy, inefficient air conditioner, no wake-up call or ice machine. Grab and go realist left a lot to be desired! 

Anonymous 

on Expedia

9 years ago

Will not stay there next time Front desk personnel was too slow creating a long queue when checked in and check out clerk gave me wrong billing information. Also tried to charge a half a day fee for a late checkout request at 3pm. 

Joseph 

on Expedia

9 years ago

Nightmare Hotel staff consisted of one girl trying to manage all check ins, requests for kitchen items, sheets, and towels. All other employees abandoned her. The rooms were not clean, the lobby is not clean, the trash is overflowing, and the room had obviously been smoked in. 

Anonymous 

on Expedia

10 years ago

Not that great Checked into a room that had no mattress, toilet paper, or any soap and shampoo, and it looked like it wasn't even vacuumed. Switched to a new room that at least had what was missing from the other room, but had a musty old smell. Also the complimentary breakfast was a complete joke. Would not recommend and won't stay there again. 

Anonymous 

on Expedia

10 years ago

Dirty hotel Do not recommend the hotel, very dirty and smelly. Breakfast is a joke