This profile has been claimed by the business owner or representative.
Extended Stay America - Philadelphia - Plymouth Meeting - West
- Hotels
- Plymouth Meeting, PA
About this business
Location details
101 Lee Drive, Plymouth Meeting, PA, 19462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for the price. We showed up at 2:30 to check in and the guy would not let us check in until the written time of 3 PM. I’ve never been to a hotel that they would not let you in a half an hour early. It’s not like he said your room is not ready. He just said check in and it is not until 3 PM.
Business response:
Dear Guest, Thank you for sharing your experience with us. We are very sorry to hear that the accommodations did not meet your expectations and that the surroundings left you feeling uneasy. We understand the importance of a comfortable room and a sense of security, and we regret that this was not reflected during your stay. Your feedback will be shared with our team to help us improve both presentation and overall guest care. We hope you will consider giving us another opportunity to provide a more reliable and reassuring v... read more
Nice
It was just ok. People were arguing my first night in the hallway for about 30 mins. The second night, there was smoke on the first floor and the fire department had to come. My nights were not peaceful.
Business response:
Dear Guest, We are sorry to hear that your stay was disrupted by noise and the incident on the first floor. We understand how important a peaceful environment is for our guests, and, unfortunately, these events impacted your comfort. Your feedback is valuable in helping us improve our response and communication during such situations. We hope you’ll consider giving us another chance to provide the calm and comfortable stay you expected. Sincerely, Hotel Management
Staff
Business response:
Dear Rita, Thank you for sharing your feedback. We appreciate your comments regarding your recent stay and are glad that aspects of your visit were satisfactory. We also regret any part of your experience that did not meet your expectations and apologize for any inconvenience this may have caused. Your input is valuable and will be considered as we continue to provide quality accommodations and service. We hope you might consider returning in the future so we can offer a more seamless and enjoyable experience. Sincerely, Hot... read more
Would have been nice if the supplies were already in the room, as I have seen before. But they are available!
Business response:
Dear Edward, Thank you for staying at Extended Stay America. We’re glad the amenities we offer were accessible, and we appreciate your feedback regarding their placement, as your convenience is our priority. It was lovely hosting you. We look forward to welcoming you back and making your next visit even smoother. Sincerely, Hotel Management
stay was good
Nice for the buck
Frequently asked questions about Extended Stay America - Philadelphia - Plymouth Meeting - West
How is Extended Stay America - Philadelphia - Plymouth Meeting - West rated?
Extended Stay America - Philadelphia - Plymouth Meeting - West has a 3.1 star rating with 1,508 reviews.
When is Extended Stay America - Philadelphia - Plymouth Meeting - West open?
Extended Stay America - Philadelphia - Plymouth Meeting - West is open now. It will close tomorrow at 12:00 a.m.