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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not the best experience Compared to any other hotel room with kitchen options, this place was sub-par. Had to get the utensils from reception and most of them were not clean. There was no room service even with a three day stay.
Business response:
Dear Guest, Thank you for your valuable feedback. We sincerely apologize that your experience did not align with your expectations. Our housekeeping service is specifically designed for long-term guests, aiming to maintain a minimal level of disruption to their home-like experience. Nevertheless, we are pleased to offer this service for a nominal fee. Also, to uphold cleanliness for all guests, we maintain dishware at our front desk and it can be delivered upon request. Your satisfaction is of utmost importance to us, and we... read more
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Easy to book and check in. Close to airport. Nice room.
Business response:
Dear Ruby,Thank you for choosing Extended Stay America and for your fantastic review. We’re so glad to hear that the booking and check-in process was easy for you and that you enjoyed our comfortable accommodations. It is also wonderful to know that our proximity to the airport enhanced your stay with us. We look forward to welcoming you again soon!Sincerely,Hotel Management
There wasnt even a plastic cup in my room and breakfast was a joke.
Business response:
Dear Ramone, We are grateful for your thoughts as they help us continually improve. We regret that your experience fell short of your expectations. We strive to offer a comfortable stay with thoughtful amenities and a satisfying breakfast. Your comments will be reviewed with our team to understand how we can enhance our offerings moving forward. We hope you'll consider staying with us again, as we'd love the opportunity to provide a more enjoyable experience on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 4.3 star rating with 1,835 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.