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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Recent stay Staff I encountered the first two days were nice. After that, the gentleman that I seen working between coming/going didn’t speak (in all fairness I didn’t speak to him either). The bed was incredibly uncomfortable for me. I didn’t sleep well on any night. My back hurts horribly & I’ve been having back spasms nonstop. the bed squeaked with absolutely EVERY SINGLE MOVEMENT (I’m not blaming that entirely on the bed. I’m heavier set). The pillows seem incredibly used, very flat. No cushion for comfort whatsoever. At... read more
Business response:
Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We appreciate you taking the time to provide such detailed insights into your experience. We are glad you found the staff pleasant and that our location was convenient for your Uber travels. However, we are sorry that your stay was not up to your expectations in terms of comfort and cleanliness. We understand how important a comfortable bed and clean room are for a restful stay, and we are disappointed that we fell short in these areas. We wi... read more
Place has a kitchenette but the facility has no ice machine
Business response:
Dear Elzy, We value you as our guest and appreciate your taking the time to review our hotel. We are happy you enjoyed your overall stay with us. We receive many positive comments regarding our fully equipped kitchens with full-size refrigerators, including ice trays for your convenience. Therefore, we do not have ice machines on our property, and we hope you will accept our apologies for any inconvenience this has caused you. Thank you again for being our guest and for your feedback. We wish you all the best with your trave... read more
Not the best experience Compared to any other hotel room with kitchen options, this place was sub-par. Had to get the utensils from reception and most of them were not clean. There was no room service even with a three day stay.
Business response:
Dear Guest, Thank you for your valuable feedback. We sincerely apologize that your experience did not align with your expectations. Our housekeeping service is specifically designed for long-term guests, aiming to maintain a minimal level of disruption to their home-like experience. Nevertheless, we are pleased to offer this service for a nominal fee. Also, to uphold cleanliness for all guests, we maintain dishware at our front desk and it can be delivered upon request. Your satisfaction is of utmost importance to us, and we... read more
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 4.3 star rating with 1,864 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.