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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked that I could get a smoking room. The staff was ready for me even though their computers were down.
Location is quiet. It has easy access on and off I-10.
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
It's tolerable The carpet was filthy in the hallways. Bathroom is SO small. Pocket doors or barn doors will make it less claustrophobic.
Business response:
Kevin, thank you for evaluating your visit to our hotel. Although you liked certain aspects of our hotel, we are sorry you weren’t satisfied with the size of your room. Your feedback for the carpets is shared with the housekeeping team for review and action. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Business response:
David, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Laura, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
loved! One of the best places we have stayed so far.
Business response:
Thank you for the 5-star review of Extended Stay America. We are thrilled to know Delivering splendid experiences and excellent hospitality to all of our guests is what we strive for, and we thank you for letting us know we could make this happen for you. Please visit us again when in the area. Sincerely, Hotel Management
The property over all was great. The thing I disliked the most was the fact that I got a NON SMOKING ROOM, yet the room smelled like someone had just finished smoking a box of cigarettes. That was the main problem. Also even though the manager “inspected” the room she forgot to look behind the night lamp stand were I found a McDonald’s chicken nugget box. But for the rest of the room and besides the smell it was clean and in good order.
Business response:
Thank you for being our guest. Although we try to strive to deliver guests with a fresh environment, we apologize as this wasn't your experience. Your feedback for the odor is shared with the housekeeping team to do a deep cleaning of our property ensuring we are well-poised on your next visit. Please consider giving us another chance to provide you with a much better stay on a future date. Sincerely, Hotel Management
Business response:
Brandon, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Victor, thank you for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 4.3 star rating with 1,732 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.