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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room, Floor in our room was unlevel but did not affect the stay
Business response:
Dear Guest, Thank you for sharing your remarks about our clean, comfortable suites. We love to hear when a guest has had a wonderful night's sleep! Our housekeeping team does a great job in caring for our suites, so we will enjoy sharing your kind remarks with them. Your note regarding the flooring will be shared with the appropriate team for review, as details like this help us continue improving our accommodations. We are glad this detail did not detract from your visit and that you were still able to enjoy a pleasant stay... read more
GOOD LOCATION
Business response:
Dear Guest, Thank you for the kind review. We are pleased that everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America, and we look forward to your next stay. Sincerely, Hotel Management
Me gustó la habitación limpia muy espaciosa ,el personal se portó amable todo estuvo muy vien
Room was clean, staff was nice. We had a queen bed with a sofa sleeper and 4 people and there were only 3 pillows in the room so we asked for a few more and they would only give us 1 more so only 1 pillow per person which wasn’t great, there was only a tiny bottle of shampoo in the bathroom and a bar of soap, and we had a whole kitchen, but no dishes to use. Wish the free breakfast had some hot breakfast. I’d stay here again but you definitely need to bring a lot of your own stuff for it being an extended stay hotel what do ... read more
decent hotel with very friendly staff. However, the breakfast is kinda too too simple
Business response:
Dear Guest, We are glad to know that you found the team friendly and welcoming during your stay. We understand that the breakfast may have felt too simple, and would like to note that it is offered as a grab-and-go option for convenience, though it may not meet every preference. Your comments have been shared with the team. Thank you again, and we would welcome the opportunity to host you at Extended Stay America. Sincerely, Hotel Management
It felt like a safe environment and very clean
Business response:
Dear Guest, Ensuring a secure and well-maintained space for our guests is our top priority, and we are delighted to know we met your expectations. We truly appreciate your feedback and look forward to welcoming you back to Extended Stay America for another comfortable stay. Sincerely, Hotel Management
Always great
Nice clean room and quiet nights.
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We are pleased to know how much you liked your spotless and peaceful accommodation. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 3.2 star rating with 3,068 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.