This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff were all very friendly and helpful. It was quiet and easy to access from the highway. I was disappointed that the "breakfast" was only coffee. Although the coffee was good!
Nice stay,affordable price The front desk girl was amazing! So kind & helpful. The overall experience was great. The only thing I can say is the room we stayed in had an issue with the bathroom door getting stuck from the inside. Someone had to open it from the outside to get out.
Business response:
Dear Guest, Thank you for your valuable feedback. We are pleased to learn that your overall experience was satisfactory and that our front desk team left a positive impression. We sincerely apologize for the inconvenience caused by the issue with the bathroom door. Please rest assured that this will be reported to our maintenance team for prompt resolution. We hope you will consider returning to our establishment, allowing us the opportunity to provide you with the exceptional experience you deserve.Sincerely,Hotel Managemen... read more
In the process of remodeling. We stayed in an older room because it was available earlier. Didn’t have duel nightstands, which are very useful for a couple of senior adults. The desk chair had many stains.
Business response:
Dear Guest, Thank you for your feedback. We appreciate your patience during the renovation process. We understand how important comfort and convenience are, especially for senior guests, and apologize for the lack of certain amenities and the condition of the furniture. Your comments help highlight areas we can improve, and we hope to offer you a more updated and comfortable experience in the future.Sincerely,Hotel Management
Just what I needed to get away. Location was perfect, close to the 51 and downtown. All good.
Business response:
Dear Guest, Thank you for sharing your experience. We're glad your stay at Extended Stay America provided the perfect getaway and that the convenient location enhanced your visit. It’s always rewarding to hear that our guests find comfort and ease during their stay. We look forward to welcoming you back for another relaxing and enjoyable visit in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,619 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.