This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Sin comentarios
Business response:
Dear José, Thank you for staying at Extended Stay America and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Hotel Management
I satyed there 2 days. Actually ended up booking the 2nd day last minute and ended booking again with a different room the 2nd time....I decided to come back because we had a nice experience there despite some of the nad reviews. I had driven around the property and went inside the lobby to check the place outside BEFORE actually booking since some of the reviews sounded a little scary. LISA at the front desk was awesome and took good care of me and made sure my rooms both times were clean, and very decent. Is it the most up... read more
Always the same. Although there was not alot of time spent in the room, the bed was comfortable, the full size refrigerator was beneficial, and the amount of space in the room made it very comfortable.
Business response:
Dear James, Thank you for selecting Extended Stay America as your accommodation of choice. We greatly appreciate your feedback and are pleased to learn that we were able to provide you with an exceptional experience. Your continued preference for our establishment among the various options in the area is highly valued. We look forward to the opportunity to serve you again in the near future.Sincerely,Hotel Management
I did like the size of the room accommodating 2 adults and 4 children. The sofa bed was not full sized so only a large child could sleep there. The property was very outdated. It worked for the one night.
Stay was ok, but the floor/carpet was not clean
Business response:
Dear Guest, Thank you for taking the time to share your experience. It is nice knowing you had a pleasant stay. However, we apologize for the cleanliness issues in your room that impacted your time with us. These issues do not reflect the quality we aim to provide, and we have shared your feedback with our housekeeping team so that immediate steps can be taken to address these concerns. Your comfort and satisfaction are very important to us, and we hope you’ll consider giving us another opportunity to provide you with a much... read more
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,512 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.