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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property and rooms needs updated badly, Cockroaches in all areas of the room Stove burners when I tried to wash them the rag turned black Other than that we rested well
Business response:
Dear Sherry, We would like to extend our sincerest apologies for any inconvenience you encountered regarding the maintenance of our property and the cleanliness of your room. We appreciate you bringing your observations to our attention, as they are invaluable for our continuous improvement. To uphold our commitment to excellence, we are implementing the necessary measures to address these concerns with our relevant department. We are pleased to hear that the remainder of your stay was enjoyable, and we look forward to the o... read more
I stay here whenever I visit due to cleanliness and location. Sometimes some not so good people stay there but it's mostly ok.
Business response:
Dear Craig, Thank you for making Extended Stay America your home away from home! Your compliments regarding our dedication to pristine accommodations and excellent location are genuinely heartwarming. We will enjoy sharing your compliments with all our team members. Your satisfaction is our priority, and we hope to welcome you again soon for another seamless visit.Sincerely,Hotel Management
Nice place
Sin comentarios
Business response:
Dear José, Thank you for staying at Extended Stay America and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Hotel Management
I satyed there 2 days. Actually ended up booking the 2nd day last minute and ended booking again with a different room the 2nd time....I decided to come back because we had a nice experience there despite some of the nad reviews. I had driven around the property and went inside the lobby to check the place outside BEFORE actually booking since some of the reviews sounded a little scary. LISA at the front desk was awesome and took good care of me and made sure my rooms both times were clean, and very decent. Is it the most up... read more
Always the same. Although there was not alot of time spent in the room, the bed was comfortable, the full size refrigerator was beneficial, and the amount of space in the room made it very comfortable.
Business response:
Dear James, Thank you for selecting Extended Stay America as your accommodation of choice. We greatly appreciate your feedback and are pleased to learn that we were able to provide you with an exceptional experience. Your continued preference for our establishment among the various options in the area is highly valued. We look forward to the opportunity to serve you again in the near future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,529 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.