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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok
Business response:
Dear Guest, Thank you for your feedback. We hope your overall visit was pleasant. Your feedback is invaluable to us, and we hope to see you again during your next visit to the area.Sincerely,Hotel Management
Convenient location and inexpensive
Business response:
Dear Guest, Thank you for choosing Extended Stay America for your recent visit. We are dedicated to providing our guests with a comfortable and exceptional experience during their stay, and we are delighted to learn that we have surpassed your expectations and that you found our services to be of great value. We are also glad that our location enhanced your visit. We look forward to the opportunity to serve you again in the future.Sincerely,Hotel Management
Room was great but service lacked a bit. What you got is what you got no budge was told they were oversold and we might not have a room. GJ
Business response:
Dear Guest, Thank you for your feedback. We're glad to hear the room met your expectations, but we apologize for the service issues you experienced. We will take your comments into consideration and work on improving communication and service for future guests. Thank you for bringing this to our attention.Sincerely,Hotel Management
The stay was ok, staff wasn't the friendliest and breakfast was very small.
Business response:
Dear Guest, Thank you for providing your feedback. We are pleased to learn that your stay was satisfactory. However, we sincerely apologize for any shortcomings regarding the staff's friendliness and the limited breakfast selection. Your insights are highly valuable, and we will take them into consideration as we strive to enhance our service and breakfast offerings for future guests. Thank you for bringing this to our attention, and we look forward to welcoming you back for a better stay in the future.Sincerely,Hotel Manage... read more
Great stay!
Comfortable and affordable Comfortable mattress and pillows. Everything worked as expected; service was polite and efficient. Zero complaints! This was a spring stay, so I cannot comment as to the adequacy of air conditioning in the summer, but the thermostat worked perfectly for me.
Business response:
Dear Guest, We extend our gratitude for taking the time to provide us with your review. It is with great delight that we acknowledge your positive experience with our services. We eagerly anticipate the opportunity to welcome you back to Extended Stay America in the near future.Sincerely,Hotel Management
It needs improvement
Business response:
Dear Guest, Thank you for your feedback. We sincerely apologize for not meeting your expectations. Your input is valuable, and we will share your feedback with our team to provide a better experience for future guests. We appreciate you sharing your thoughts and hope for a much-improved stay next time.Sincerely,Hotel Management
All good.
Business response:
Dear Guest, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the city! It's lovely to learn how much you enjoyed your time at Extended Stay America, and we are happy you were impressed with the service, comfortable suites, and amenities. It was a pleasure hosting your visit, and we look forward to your return! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,639 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.