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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, quiet, nice staff.
Business response:
Dear Guest, We are delighted to know you enjoyed a peaceful atmosphere and welcoming service from our team. Creating a comfortable and relaxing environment is always our goal. We truly appreciate you taking the time to share your experience and look forward to welcoming you back again soon. Sincerely, Hotel Managemen
Stay here frequently. Clean, quiet, great staff, nice warm pool. Conveniently located.
big clean room and friendly staff.
Business response:
Dear Guest, Thank you for taking a moment to share your experience with us. We’re so glad you enjoyed the spacious accommodations and recognized the warm service our team provided. Ensuring a comfortable space paired with attentive hospitality is always our goal. All of us here at Extended Stay America truly appreciate your kind comments and look forward to hosting you again in the future. Sincerely, Hotel Management
Everything went well and the staff were very nice. The room was clean and well-stocked. The bed was comfortable. The lighting was good and the TV worked. The hotel met expectations.
I had a great experience. The room was clean. Staff were very nice.
Everything was clean and the staff were friendly. I would stay here again.
Business response:
Dear Guest, A spotless space and a welcoming team can make all the difference, and we’re happy to hear your visit felt just right. Thank you for choosing Extended Stay America and for sharing such encouraging feedback. Knowing you’d consider returning truly means a lot to us. We look forward to the opportunity to welcome you back and provide another comfortable, enjoyable stay in the future. Sincerely, Hotel Management
The room had a bad smell
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate hearing about your experience, as guest input is important to us. Our goal is always to provide a comfortable and welcoming environment. Your comments have been noted and will be considered as part of our ongoing efforts to maintain consistency and comfort for all visitors. We value your perspective and hope you might consider returning in the future so we may offer an experience that better aligns with your expectations. Sincerely, Hotel... read more
Room was clean. Shower was dirty. No alarm clock in room. No ice machine. Friendly staff.
Great service
Business response:
Dear Guest, Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on complete guest satisfaction, so we are thrilled this was your experience and will enjoy sharing these remarks with everyone. It was a pleasure hosting your visit, and we hope to welcome you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 3.2 star rating with 3,095 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.