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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Wendy,Thank you for bringing your recent experience to our attention. We are genuinely sorry that we didn’t meet your expectations during your visit.At extended stay America, we pride ourselves on providing exceptional service, and it’s clear we missed the mark in your case. We’ve taken your feedback to heart and are using it to improve our training and procedures.We would greatly appreciate the opportunity to make this right. I’d like to invite you back as our guest so we can demonstrate our true capabilitiesYour satis... read more
You should let people know during booking that you only serve oatmeal or muffins for breakfast
No hacen las habituales seguido
It is what it is... A bit rough but affordable
Business response:
Dear Zach, Thank you for taking the time to share your thoughts. We appreciate your honesty and understand that while our accommodations may not have fully met your expectations, we strive to offer an affordable option for those seeking value. Your feedback is important to us, and we will continue working to improve the guest experience. We hope to have the opportunity to welcome you again and provide a more comfortable stay in the future.Sincerely,Hotel Management
Road trip Extended stay was in a great location for our trip to Phoenix. Was not too expensive and I did feel secure while we were there. Would do it again.
When I checked in my reservation was not found even though I had an email confirmation so I had to rebook my reservation at a higher rate. When I finally did get to my room I did not have a shower curtain and I called the front desk and they brought one up. The room itself was fine. It could have been slightly cleaner. The kitchen was not stocked with anything as far as amenities, utensils, plates, cups, etc. Which I find kind of strange if they're going to have a kitchenette. The TV was fine. The remote was very touchy wasn... read more
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,640 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.