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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was very clean
Business response:
Dear John, Thank you for your review and for your wonderful comments about our hotel. We are very glad you found your room to be relaxing and very comfortable. Fresh accommodations are the foundation for a great stay, and we are glad that we could provide this for you. Thank you for staying at Extended Stay America. We hope you will be back to see us again soon. Sincerely, Hotel Management
Toilet had feces left. Mattress cover on the pullout had blood stains. Air conditioner put out cold air but was broken. Made loud sounds all night. Other than that it was okay.
It's a dog friendly extended stay hotel so it was really nice to see a couple of very nice doggies. The people there are nice and everybody is respectful of each other's space and property. I only stayed for a couple nights but I slept very well and the bed was very comfortable. I did not hear dog barking at all and the place was clean upon my arrival. The front desk was helpful and they did not have any issues with early check-in or check out. I had a very comfortable and professional experience there. There's a diner right... read more
Clean, a little noisy but good value overall.
Business response:
Dear Joemarie, We are delighted to hear you found your stay clean and a great value. While we regret that noise was a bit of an issue, we appreciate your understanding and positive outlook. Our team at Extended Stay America strives to make every guest feel comfortable and welcomed, and your feedback encourages us to continue improving. We hope to host you again for an even more enjoyable experience. Sincerely, HotelManagement
Sonesta review My room was clean and check i. Was easy
.
Check in was a problem. Everything was fine after that.
Business response:
Dear Evan, We’re happy to know that once you settled in, your stay went smoothly! While we regret the initial challenges during arrival, it’s reassuring that the rest of your visit was comfortable. Your feedback is valuable, and we’ll use it to improve the arrival experience for future guests. Thank you for sharing your thoughts, and we look forward to welcoming you back to Extended Stay America for an even better visit next time! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 3.2 star rating with 3,044 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.