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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasent stay
Business response:
Dear Susan, Thank you for being our guest and for the high rating! It is lovely to learn how much you enjoyed your time at Extended Stay America and that we exceeded your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Sincerely,Hotel Management
The staff(Xzavion) who checked us in was polite, pleasant, and welcoming. While the bed was comfy and the linens clean, the carpet was heavily stained, the couch had tears in it. Parts of the cabinetry was missing. Fortunately, we were only staying one night. Property definitely needs repairs and maintenance updates.
Business response:
Dear Erin, Thank you for recognizing Xzavion's outstanding efforts. We are proud to have him as part of our team, and your feedback means the world to us. However, we hope you will accept our apologies for not meeting all your expectations. We appreciate you pointing out specific items that you loved and also areas where we can improve. We have taken note of your concerns and will look into the instances mentioned, as we are committed to offering better service for our guests. We appreciate you choosing our hotel while in th... read more
Everything about this Extended Stay was perfect, except for a dog that barked a few times. It wasn't late nate or early morning, it just surprised me around 4PM.
Everything has been great our entire stay staff is awsome management is always there to answer questions great and cleqn place if i could give them 10 stars i would. Good deals not over priced.
Business response:
Dear Guest, Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites.We look forward to welcoming you back soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,619 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.