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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
フェニックスの空港に近いリーズナブルなホテルを探していました。 このホテルはフリーウェイからのアクセスも良く、周辺にはたくさんの飲食店やガススタンドがあります。立地はほんとに素晴らしいです。 部屋の中には簡単なキッチンもあり、広さも充分です。きれいに清掃もされていました。カップルや、小さな子供1人で宿泊するにはちょうど良いサイズだと思います。
Its pretty nice The veiw literally was nothing. As I’ll show u in the pic
Business response:
Sarah, thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Sincerely, Hotel Management
Room was not cleaned super well (hairs in the showers); and was in need of some improvement (stained office chair; cigarette buns on the kitchen countertop), and security not too awesome as a nearly stepped on a homeless man sleeping on the ground as I stepped out the rear door one morning. Half of the staff I interacted with were very nice, and the other half were a bit rude (don't bother asking for an early check-in unless you're wanting to get an eye-roll).
Business response:
Thank you for your review. We apologize for not living up to our commitment to clean, fresh accommodations during your visit. We will share your feedback with our housekeeping department so that they are more diligent going forward. Also, we are sorry you did not experience our staff members at their best. We have followed up with our team to make sure we do not disappoint you in the future. We hope you will give us another chance to prove ourselves in the future. Sincerely, Hotel Management
Business response:
Thank you for you valuable feedback, your response has been been shared with the proper department heads. Thank you again and have a fantastic day
Business response:
Thank you for the outstanding feedback. We look forward to servicing you again if your travels bring you this way. Thank you again and have a wonderful day.
Good room I didn’t look out the window but the room was good
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Well kept grounds and within driving or walking distance to restaurants and stores.
Business response:
Thank you for being our guest at Extended Stay America and for the nice feedback. We are glad to know you had a good stay and that you were impressed with our ideal location and courteous associates. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,620 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.