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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
asic but clean This is a basic clean hotel that will fit your needs for what it is.
Business response:
Thank you for being our guest at Extended Stay America. We are glad that overall you enjoyed your stay and that you liked our well-kept property. We would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management
Business response:
Charletta, thank you for your fantastic rating! We are pleased you chose Extended Stay America for your time in the city and even more pleased that we exceeded your expectations. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Business response:
Thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Safety. Security of bldg, 10 pm to 6 am. Awesome!
Business response:
Faye, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Lusila, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
OK for a night I guess this was alright for one night. The bed was comfortable. There were only three small pillows on the king size bed. And they were not what I would call a pillow. We asked for a coffee pot, but there was no coffee. I thought all hotels provided coffee. The staff was great. I had made reservations at the wrong extended stay and they were able to accommodate us at the last minute (we needed to be close the hospital). The room was old(maybe the whole hotel was old). There were various patch marks. It looked... read more
Business response:
Sharon, we appreciate your feedback. We apologize for not meeting your expectations with our hotel and your suite. We have shared your comments with our team to see where we can make improvements. On a positive note, it was good to read about the service you received from our staff, and we are happy we were able to accommodate you. We hope to have another opportunity to serve whenever your travels to bring you back to the area. Sincerely, Hotel Management
Business response:
Vanessa, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Decent stay. The stay was good. We booked through hotel.com and it listed that there would be a grab and go breakfast. Apparently that was canceled and not updated. It was one of the reasons I chose the this location because it still offered breakfast.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know you had an overall pleasant stay. However, we regret your disappointment with breakfast not being available during your stay. Although it is clearly mentioned on the website, we regret you were unaware of it. We appreciate your review and hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,620 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.