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Extended Stay America - Phoenix - Biltmore
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5235 N. 16th St., Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room & facilities were clean, comfortable, & helped us relax during our stay. To be more perfect, hotels could install handheld shower heads and use regular strem faucets instead of the spray type, which splatters too much & causes a mess.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed our well-kept property as well as our hotel amenities. We value your feedback and hope to see you again in the future. Sincerely, Hotel Management
Jim is FANTASTIC. i travel often for business and Jim is one of the friendliest and knowledgeable managers Ive stayed at this property a fee time and he remembers me. Every time. Thanks Jim
Business response:
It is always a pleasure to hear from our loyal guests and to know we are continually exceeding expectations. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to Jim. Thank you for staying with us and we look forward to welcoming you back soon. Sincerely, Hotel Management
Helpful staff, wuiet, easy access to shopping & dining, plenty of off-street parking
Business response:
It was a pleasure hosting you at Extended Stay America. We are delighted to read you had a fantastic stay and appreciate you highlighting our ideal location, as well as the great service delivered by our courteous associates. Thank you for choosing us, and we cannot wait for your return visit. Sincerely, Hotel Management
Shower curtain was a foot too short for the walk in handicap shower. The solution suggested was to put a towel on the floor. I had to go buy something to lower the shower curtain to keep the bathroom from flooding.
Business response:
Allison, thank you for sharing your review with us. We are sorry for the problems you encountered in the bathroom. We are reviewing your comments with appropriate members of our team to see where we can make changes and improvements. Thank you for sharing your feedback, and we hope to be your first choice every time you visit our area. Sincerely, Hotel Management
It was okay, it was just a one night stay...just a business trip
Business response:
Julie, thank you for choosing us for your overnight stay. Even though you didn't get to spend much time at the hotel, it is nice to read that you had a relaxing and restful night. Thank you for your positive feedback. We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Biltmore
How is Extended Stay America - Phoenix - Biltmore rated?
Extended Stay America - Phoenix - Biltmore has a 4.2 star rating with 1,529 reviews.
When is Extended Stay America - Phoenix - Biltmore open?
Extended Stay America - Phoenix - Biltmore is open now. It will close tomorrow at 12:00 a.m.