This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Chandler
- Hotels
- Phoenix, AZ
About this business
Location details
14245 S. 50th St., Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was nice and the quick breakfast snacks were good
Business response:
Shay, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you loved our breakfast and our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
We booked 2 rooms and when we arrived the hotel was over booked. We had to wait for the front desk person to clean one of the rooms. The other room we booked was supposed to be 2 doubles but we were given a King with a roll away bed since they were out of room. My sister booked a 3rd room and they arrived earlier that day but had to request another room because the bathroom was not working and it stared to flood.
Business response:
Thank you for your feedback. We are sorry for regret the reservation issue you encountered. Your comments have been discussed with the team, and we are reviewing our procedures so this does not happen again. We also apologize as your room was not ready upon arrival. We have shared your feedback with the housekeeping team to be more diligent in their efforts going forward. Thanks again, and we hope to welcome you back in the future for a much better experience. Sincerely, Hotel Management
Business response:
Hello Sukhpreet, I apologize for not meeting your standards. I do hope you will give us another chance to make things right. Thank you.
Business response:
Hi Christopher, My staff and I appreciate the survey you supplied. We hope to see you again so we can ensure that you again, have a 10 out of 10. Dawn
Business response:
Thank you Charlie, we appreciate your review and look forward to your return.
Business response:
Thank you for your review, we are working hard to ensure that all guests have a great stay. We look forward to your next stay with us.
Business response:
Thank you, thank you, thank you! My team and I are working to ensure that all guests are completely satisfied 100% with our hotel. With much respect, DK
Great for the prize. Clean and friendly staff. Good location near stores and restaurants and close to the highway.
Business response:
Thank you for your review, we appreciate you taking the time to post on our behalf. I agree that the location can be a little hard to find but I am working on installing a much larger sign for easier access. Again, thank you.
Frequently asked questions about Extended Stay America - Phoenix - Chandler
How is Extended Stay America - Phoenix - Chandler rated?
Extended Stay America - Phoenix - Chandler has a 3.3 star rating with 1,869 reviews.
When is Extended Stay America - Phoenix - Chandler open?
Extended Stay America - Phoenix - Chandler is open now. It will close tomorrow at 12:00 a.m.