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Extended Stay America - Phoenix - Chandler
- Hotels
- Phoenix, AZ
About this business
Location details
14245 S. 50th St., Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked that the property was very relaxing and quiet. I did not like that the bathroom ceiling had spots all over it looked like mold stains.
Business response:
We are delighted you had a great stay at Extended Stay America. Your concerns regarding the housekeeping issues have been checked and resolved by our associates. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Jun, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for an even better experience. Sincerely, Hotel Management
Business response:
Renell, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
We had problems finding the motel with our GPS, partly because there are three different buildings within a few miles. There are several restaurants within driving distance.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you had a pleasant time with us and that you enjoyed our ideal location. However, we are sorry for the inconvenience caused while reaching us. We value your feedback and hope to see you soon. Sincerely, Hotel Management
For an extended stay, we had to ask for toaster, hair dryer, plates, silverware, etc. No kitchen accessories, not even a glass to drink from. No napkins, paper towels, dish cloth, towel, soap, nothing. Lots of highway noise. Was a good location.
Business response:
Thank you for your review. As stated in our website kitchen accessories are available at the front desk open request.
Good location Make sure you ask for towels and cups and stuff. Location is great and near lots of things to do.
Business response:
Daniel, thank you for your review. We are glad our location worked well for you and that you had an overall satisfactory stay. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Not great The rooms all smell really gross for some reason, the housekeeping staff does not clean daily, the breakfast is just granola bars and coffee and there were people smoking weed all throughout the hotel so you could smell that all the time. The room itself was fine but it did look a bit beat up. If you need somewhere for a night this place is fine it’s in a good area next to a lot of shopping places and restaurants but that’s about it.
Business response:
Thank you for being our guest. We apologize for the smell you experienced in your room. We work hard to provide a clean and comfortable environment for your stay and we're sorry that the smell compromised your experience. We have alerted our housekeeping department and we are working to rectify the issue. We appreciate you alerting us to this issue, and we hope that you will come back and stay with us again. Sincerely, Hotel Management
This hotel is good for the price. I LOVED that we had a huge fridge and sink. We're a family of 4, with 2 young children so that was useful. The hotel is pretty outdated however, the furniture is a bit worn out but we didnt care much. Beds were comfortable but we only got 2 pillows per bed. We didnt care enough to request more though. It was a quiet area and the service was great, quick and easy. Close to shopping and restaurants and freeway! What more do you want when youre traveling?
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed our ideal location. We are also glad to know you liked our affordable rates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you. Hope to see you again soon
Frequently asked questions about Extended Stay America - Phoenix - Chandler
How is Extended Stay America - Phoenix - Chandler rated?
Extended Stay America - Phoenix - Chandler has a 3.2 star rating with 2,049 reviews.
When is Extended Stay America - Phoenix - Chandler open?
Extended Stay America - Phoenix - Chandler is open now. It will close tomorrow at 12:00 a.m.