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Extended Stay America - Phoenix - Chandler
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
14245 S. 50th St., Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not Impressed Very average. Service was lacking, long times waiting at the front desk. Appeared to be understaffed. Was there for a week, so this wasn't random. Room needs updating, everything is very tired.
Business response:
Michael, thanks for being our guest. Although you liked certain aspects of our hotel, we apologize for the poor service you received from our staff. Your feedback is shared with the entire team in an effort to improve our game and deliver excellent service going ahead. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
De paso por El paso Un poco descuidado el interior del hotel y las calles de la zona estaban en construcción, el resto ok
Business response:
Juan, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. However, we are sorry as we couldn’t meet all of your expectations for a wonderful stay. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Extended stay I had a great time and the place was very clean.
Business response:
Evan, we are pleased to know how much you enjoyed your stay at Extended Stay America. Our entire staff works hard to meet and exceed our guests' expectations, and they will be pleased with your feedback. We hope you will choose us again. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Splendid Location Front desk staff are gracious. They have good people skills.
Business response:
Angela, thank you for the great review. We are thrilled to read you loved our service and nearby location. It was our pleasure serving you at Extended Stay America, and we are here to welcome you back on your next visit. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Great stay and great staff!! great stay friendly staff repeat user of this hotel so have had great experiences with them. Accidently left my wallet when checking out called back several hours later, my wallet was turned in to the front desk by housekeeping completely intact. Cash, cards, and papers. Very honest staff!!!
Business response:
Todd, welcome back to stay at Extended Stay America again. We are delighted to know everytime you are here you received an excellent service from our staff and that you had an enjoyable stay. Your compliments have been shared with the entire team for a job well-done. We look forward to being the hotel of your choice every time you are in the area. Sincerely, Hotel Management
Mediocre, If Not Disappointing Stay I should have done my homework before booking this place on-line 2 weeks prior to my stay. I did not realize that they do not refresh your room each day, or supply a change of towels or laundry unless your stay is for 8 days or longer. I found this out after Day 2 of my stay when I needed fresh towels. Expect minimal service for anything, and there is no continental breakfast, only coffee, and muffins or granola bars. Also, your daily room rate changes, depending if there are area events t... read more
Business response:
Michael, thank you for staying at our hotel. Although you had an overall nice stay, we are sorry for the issue you experienced and regret the inconvenience caused. Your concern has been shared with the concerned team members to improve our facilities and amenities moving forward for future guest experiences. We hope to welcome you back soon when in the area. Sincerely, Hotel Management
Great place to stay Everything was great room clean, stove and frig so great!!!
Business response:
Bernard, thank you for sharing your experience. We are glad to read you liked the facilities we offer and that you had an enjoyable stay. All of us at Extended Stay America would love to be the hotel of your choice every time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Chandler
How is Extended Stay America - Phoenix - Chandler rated?
Extended Stay America - Phoenix - Chandler has a 4.2 star rating with 1,085 reviews.
When is Extended Stay America - Phoenix - Chandler open?
Extended Stay America - Phoenix - Chandler is open now. It will close tomorrow at 12:00 a.m.