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Extended Stay America - Phoenix - Chandler
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
14245 S. 50th St., Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything great but, the flaky tub Bed was clean and super comfortable, service was great but, the tub had flaky patch work.
Business response:
Margaret, thank you for staying at Extended Stay America - Phoenix – Chandler. We are happy everything went great during your visit and that you rested so well. Your observation about the bathtub has been taken a note of as we make future enhancements. Thanks for being our guest. We look forward to seeing you again. Sincerely, General Manager
Its was ok The room smells bad, it was okay for one night stay .. no breakfast.
Business response:
Thank you for your review. Please accept my apologies for not meeting all of your expectations. I have shared your review with my team in an effort to improve our service and facilities moving forward. We hope you will choose us again the next time you are in this area. Sincerely, General Manager
Spontaneous stay yields less than ideal experience Very accommodating registration staff. Room was clean. Hard to rest with toilet running the whole night.
Business response:
Lena, thank you for choosing to stay with us. We are glad you liked the service you received from our staff and your clean room. However, we are sorry for the issue you experienced in your bathroom. Your feedback has been shared with our engineering team to take corrective actions. We hope to see you again soon. Sincerely, General Manager
Good hotel centrally located. The only issue was the mattress was very uncomfortable. My wife slept in the recliner as she could not sleep on the mattress due it how hard it was. The staff was great and very helpful.
Business response:
Bill, thank you for choosing Extended Stay America - Phoenix – Chandler. We are happy to know you had an overall nice visit and you liked our service. However, we are disappointed to know you were not pleased with our beds. We have shared your comments with our engineering department and we are looking into the issue so that we can correct it. We hope to have the opportunity to be of service to you the next time you are in the area. Sincerely, General Manager
Business response:
Michelle, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Phoenix - Chandler. Sincerely, General Manager
The location of this place was great. The price was reasonable. The bed was not very comfortable and I did not like that you could hear a lot of noise easily from the rooms next door. Not a quiet stay.
Business response:
Marysela, thank you for reviewing you stay at our hotel. Although you liked our location and the found us to be a great value in the area, we are sorry for the issues you encountered during your stay and regret the inconvenience it caused. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
dont forget to pack your kitchen The towels were thicker and softer than the pillows, very limited tv chanel's with grainy reception. Stove, full size frig and microwave and not so much as a plastic fork in the cabinets. The bathroom door opens very awkwardly making it tough for more than one person to get ready at once. It is located in a very nice shopping and eating area.
Business response:
John, thank you for evaluating your stay. We are happy you liked our location, but I am sorry for the inconvenience you experienced while you were here. Although your experience is not typical of our usual standards, I have shared your review with my team members in an effort to improve our service and facilities. We hope you will consider giving us another opportunity whenever you are in this area. Sincerely, General Manager
Business response:
Andrew, thank you for being our guest at Extended Stay Phoenix - Chandler. We appreciate you giving us a nice rating and are glad you enjoyed your stay with us. Thanks for your business. Please come back again soon. Sincerely, General Manager
Great for the price This is not a 5 star hotel with great amenities. It is a great place to stay if you are looking for a base of operations and a comfortable place to sleep. The room was large, clean, and comfortable. It had the basics; a kitchenette, wi-fi, and television. The hotel does not have a workout facility or a pool. Breakfast is slightly less than continental, but will fill your belly. Best of all, it was very close to everything.
Business response:
Thank you for taking the time to share your experience. I am more than pleased to read you valued our hotel's convenient location and the spaciousness of your accommodations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Phoenix - Chandler
How is Extended Stay America - Phoenix - Chandler rated?
Extended Stay America - Phoenix - Chandler has a 4.2 star rating with 1,027 reviews.
When is Extended Stay America - Phoenix - Chandler open?
Extended Stay America - Phoenix - Chandler is open now. It will close tomorrow at 12:00 a.m.