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Extended Stay America - Phoenix - Mesa

4.3
  • Hotels
  • Mesa, AZ

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

455 W. Baseline Rd., Mesa, AZ, 85210, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,120 reviews
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Robert's profile image
Robert 
4 years ago

Great location; secured and very comfortable and favorable expenditures. 

Business response:

Robert, thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable, comfortable stay and that our prime location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management 

Carl's profile image
4 years ago

Very safe and need more tv channel. Like the cost. Like to see a oven. 

Business response:

Carl, thank you for your kind review. We work hard to make sure our guests have a comfortable stay with us. We are pleased that your experience was positive and that you found us to be a great value. We appreciate all of your feedback, and we hope to see you again at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

It was ok. The room was kinda clean. You can see where they didn't vacuum, dust, and the lock on the door didn't lock all the way properly. I requested a new room and the lady at the desk had attitude with me after that!. 

Business response:

Thank you for your review. We are pleased that you had an overall satisfactory stay at Extended Stay America. However, we are sorry that your room was not cleaned to the level it should have been, and for the unsatisfactory response you received from our staff to your request. We value your feedback and will use it to ensure we are more consistent in our service levels. We want every guest to have a seamless visit, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management 

Gabriel's profile image
Gabriel 
4 years ago

Good service Na 

Business response:

Gabriel, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. All of us at Extended Stay America look forward to having you back soon. Sincerely, Hotel Management 

Mark's profile image
4 years ago
David's profile image
4 years ago

Good Value, Okay Stay Got a very good rate through Hotels.com compared to similar hotels in the area. The hotel and room doesn't smell clean and fresh even after I sprayed air freshener liberally. The mattress was uncomfortable and I didn't feel rested my whole time there. I liked the mini kitchen but unknown how well it's cleaned since there was fruit in the fridge and empty grocery store & restaurant bags in the cabinets. Poor selection of cable channels. Most of the staff showed satisfactory friendliness. I would only sta... read more

Business response:

David, thank you for the feedback. We are happy you liked our friendly staff and affordable value we offer. However, we are sorry for the issues you encountered with the odor and cleanliness in your room. Be assured this has been shared with the housekeeping department to ensure a better experience going forward. We value your feedback regarding the discomfort of the bed and have taken a note of it. We hope you will consider giving us a chance to serve you better in the future. Sincerely, Hotel Management 

Lexie's profile image
4 years ago
Michael's profile image
Michael 
4 years ago

I like the small kitchen in each unit. The free breakfast, though, is too simple. 

Business response:

Michael, thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our tasty breakfast and the kitchenette. We look forward to welcoming you back soon! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

Frequently asked questions about Extended Stay America - Phoenix - Mesa

How is Extended Stay America - Phoenix - Mesa rated?

Extended Stay America - Phoenix - Mesa has a 4.3 star rating with 1,120 reviews. 

When is Extended Stay America - Phoenix - Mesa open?

Extended Stay America - Phoenix - Mesa is open now. It will close tomorrow at 12:00 a.m.