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Extended Stay America - Phoenix - Mesa
- Hotels
- Mesa, AZ
About this business
Location details
455 W. Baseline Rd., Mesa, AZ, 85210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Rhiannon, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Property is a bit run down. When I came over two police cars were there.
Business response:
Thank you for your feedback. We are sorry our hotel was not to your expectation. Your feedback has been shared with the appropriate individuals in our organization as we begin formulating plans for future updates. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Always a friendly staff. You can’t help the riff raf that you may see on the bench area but they keep to themselves. I like that the hotel is enclosed hallways for protection
Business response:
It was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. We are happy you enjoyed your stay, and our facilities and service were to your satisfaction. We look forward to sharing your feedback with our team. Please visit us again the next time you are in the area. Sincerely, Hotel Management
Business response:
Erika, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Business response:
Franklin, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Mark, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Ramon, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Never ever again! Second time staying at this Extended Stay. First time, Natasha was a sweet Angel. Second time felt like i was a thorn in her side. She seemed a bit aggravated i walked in the door. (An hour before check-in). I never ask to be treated differently cause im early. If theres a room available great, if not, i’ll patiently wait. It was very CLEAR they were going to make me wait. Soon after i brought my bags in, Natasha’s shift ended. (Explains why she wasn’t happy i walked in). Her relief came in and the gentelma... read more
Business response:
Kevin, thank you for returning to our hotel. We are sorry for the disappointing stay you had this time and regret the unpleasant service you received from our associates. We have shared your comments with the appropriate individuals to make sure we deliver a better service going forward so we can improve our guest experience. We understand your frustration and invite you to stay with us again the next time you travel to this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Mesa
How is Extended Stay America - Phoenix - Mesa rated?
Extended Stay America - Phoenix - Mesa has a 3.3 star rating with 2,003 reviews.
When is Extended Stay America - Phoenix - Mesa open?
Extended Stay America - Phoenix - Mesa is open now. It will close tomorrow at 12:00 a.m.