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Extended Stay America - Phoenix - Midtown
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
217 West Osborn Rd., Phoenix, AZ, 85013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hallways dirty, shower grout mold, very loud outside noise, no tissue. Wouldn’t be my first choice of place to stay.
Business response:
Dear Donna, Thank you for your feedback. Please know we have strict quality control standards to prevent a situation like yours. We strive to provide clean, comfortable accommodations at an affordable price so guests will want to return again and again. The cleanliness conditions you described are unacceptable and not representative of our quality standards. We will address this with our staff and reiterate the importance of impeccable customer service and attention to detail. We invite you back to experience the stay you ex... read more
The place is reasonably clean, quiet, safe, economical, and off the beaten path just a bit. It is conveniently near St. Joseph's Hospital and less expensive than the other nearby hotels. The tub in 322 was only usable as a shower, and the exhaust fan did not work, however that was sufficient for my short stay.
Business response:
Dear James, Thank you for taking the time to share your feedback. We're pleased to hear that you found our location convenient and our accommodations reasonably clean, quiet, and safe for your short stay. However, we apologize for any inconvenience caused by the issues with the shower and exhaust fan in your room. Your comments are valuable, and we will address these concerns internally to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to welcome you back for a mo... read more
So appreciate it
Frequently asked questions about Extended Stay America - Phoenix - Midtown
How is Extended Stay America - Phoenix - Midtown rated?
Extended Stay America - Phoenix - Midtown has a 4.3 star rating with 1,707 reviews.
When is Extended Stay America - Phoenix - Midtown open?
Extended Stay America - Phoenix - Midtown is open now. It will close tomorrow at 12:00 a.m.